FreeAgent Products

[bullocks]

Hey, last night i was using my external on my laptop and i put my laptop into hybernate with it still plugged in like i always do and it started beeping, i then removed it once it was shut down.  Today i plugged my external into my desktop and it started beeping and flashing every second or so and after tabout 30 seconds the beeping stops but the flashing continues.  It tries installing a "Initio Default Controller" device driver and succeeds, and makes the sound of something being plugged into the usb, and when i unplug it, it makes that sound when you take something out.

I'm not sure if my drives dead?  It never made any sounds last night or in the past really.  Sometimes when i copy files from my comp to my external it freezes a little?  Not sure.  But anyways i got tons of stuff I need

I did this device driver information for that usb port....

--===>Device Information<===---

ConnectionStatus:                 
Current Config Value:              0x01  -> Device Bus Speed: High
Device Address:                    0x01
Open Pipes:                           0
*!*ERROR:  No open pipes!

          ===>Device Descriptor<===
bLength:                           0x12
bDescriptorType:                   0x01
bcdUSB:                          0x0200
bDeviceClass:                      0xFF  -> This is a Vendor Specific Device
bDeviceSubClass:                   0xFF
bDeviceProtocol:                   0xFF
bMaxPacketSize0:                   0x40 = (64) Bytes
idVendor:                        0x13FDidProduct:                       0x1617
bcdDevice:                       0x0100
iManufacturer:                     0x00
iProduct:                          0x00
iSerialNumber:                     0x00
bNumConfigurations:                0x01

          ===>Configuration Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x02
wTotalLength:                    0x0012  -> Validated
bNumInterfaces:                    0x01
bConfigurationValue:               0x01
iConfiguration:                    0x00
bmAttributes:                      0xC0  -> Bus Powered
MaxPower:                          0x01 =   2 mA

          ===>Interface Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x04
bInterfaceNumber:                  0x00
bAlternateSetting:                 0x00
bNumEndpoints:                     0x00
bInterfaceClass:                   0xFF  -> Vendor Specific Device
bInterfaceSubClass:                0xFF
*!*CAUTION:    This appears to be an invalid bInterfaceSubClass
bInterfaceProtocol:                0xFF
*!*WARNING:  must be set to PC_PROTOCOL_UNDEFINED 0 for this class
iInterface:                        0x00
*!*ERROR:  0xFF is the prerelease USB Video Class ID

Hope someone can help

[AskTheLeaf]

Beeping sounds coming from a drive can be an indication that the drive isn't receiving sufficient power. It can still sometimes be detected by the operating system, but might not function the way it should.

Depending on the exact model of the FreeAgent Go drive that you have, try connecting both ends of the Y-cable.

I'd also try attaching the drive to different ports than you had been, because it could be the port on the system itself.

Is the drive fully functioning on another computer?

You can try another USB cable with the drive, such as that of a digital camera.

Should you have a powered USB hub, it'd be good to try the drive with that, since it may provide enough power for the drive to be accessible again.

Let me know how it works out for you.

[bullocks]

Hey, thanks for your response.  Well i've tried it on my desktop PC, in the front and back USB slots and it doesn't work in either - does the same thing.  I've also tried it in two different laptops and it does the same thing.  I've had this for about 2 yrs with no problems pretty much, or warning signs until this happened the other night.  I dont mind voiding the warranty and opening it up and trying to attach it direcetly to my motherboard in one of my SATA slots? 

[AskTheLeaf]

If you want to try that route, you can also contact warranty support to see if you can get permission to open the drive without losing warranty coverage:

http://www.seagate.com/www/en-us/about/contact_us/

[bullocks]

 Well what else can I do besides trying a digi cam cord which I will when I get home?  I mean even if they let me open the case the data on my external is more important to me then sending it back just to recieve a new one...

Do i have anymore options besides just trying to open it up?

[bullocks]

Hey, so i took apart my external and plugged the hdd into my desktop as an internal.  i had to make it the main hard drive because i didnt have any connection to power the 2nd hard drive so i took my first out.  anyways i tried booting up my comp with the externals hdd to see if bios read it and it just started beeping

[rocklandusa]

I hope everyone knows you CAN NOT just use any mini-USB cord to connect your FreeAgent portable HDD to your computer. Using the cord for your Blackberry or other device may cause your FreeAgent HDD to beep and blink making you think the drive is dead. 

If you lost the mini-USB cord that came with the FreeAgent try to find one from someone or order a new connector cable. 

I just replicated the issues for most of  the people on this thread about a blinking light and beeps by using a standard mini-USB cord from a Blackberry phone. I then switched to the mini-USB cord (its only about 12" long) and the drive suddenly worked with no beeps or blinking lights.

Just give my advice a try and I think many of you will be fine in the end.