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Visitor
tipoftheiceberg
Posts: 1
Registered: ‎09-16-2008
0

FreeAgent Desktop 500GB suddenly stopped working.

I was just browsing the internet with my external plugged in as always when the light on the face suddenly turned off. I took this to mean that it went to sleep mode but later when I wanted to look at the contents of my drive, I couldn't connect to it.  I have tried all of the troubleshooting procedures and restarted my laptop. I tried plugging my drive into other outlets and still the light does not even turn on.
Please help, I've only had it a week and a half.
Administrator
AlanM
Posts: 6,558
Registered: ‎11-02-2007
0

Re: FreeAgent Desktop 500GB suddenly stopped working.

Please see the Common Issues thread at the top of this board for a link to troubleshooting detection issues like this.
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--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.