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Visitor
jrteeter
Posts: 1
Registered: ‎08-10-2012
0

FreeAgent Ext. Hard Drive not completely backing up content

I've had this hard drive for about a year. It runs a backup of my personal files every evening. And it has always confirmed that the backup was completed successfully. I reformatted my computer and wanted to restore the content from the backup drive to the computer. When I looked at the files on the backup drive it was a hodgepodge of current files, missing files and files that were updated on my computer, but not updated on the backup. How can I fix this? This drive is no good to me if it does not completely backup all my personal files.
Moderator
AskTheLeaf
Posts: 2,712
Registered: ‎06-13-2011
0

Re: FreeAgent Ext. Hard Drive not completely backing up content

I'd like to help you get this resolved. In order to do so, please provide me with answers to the following:

 

  • Which operating system are you using?
  • What software was used to back up the data?
  • What's the drive's part or model number?
  • Which types of files are you missing?
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--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.