FreeAgent Products

[mikeumus]

I was copying files to my external FreeAgent drive and moving files within in the drive when the computer froze. It remained frozen and I pulled the USB cable of the FreeAgent Drive out ( I probably should have just wait 5 minutes or so first).

Now When I plug my drive back into any computer it shows as a Local Drive and when attempting to explore it, it shows the hour glass mouse for about 30 seconds and then says in a dialog window: "F;\ is not accessible. Error performing unpaged operation."

So I know me pull it when it was copying did this. I have followed the Seagate online Trouble Shooting wizard and noticed that upon viewing Disk Management, the F disk has not File system ( no NTFS or FAT32). The Disk Management says the disk is "Healthy" and shows it's Capacity of 465.76 GB, it's see in Disk 1 as "Online" and in dark blue as a "Primary partition". So this is going to be a nitty gritty fix. But I do need it fixed and fast. There are hours of video on this drive that need to be rendered to launch our product that we've been trying to launch for 2 years now [Edited: Link removed per the community rules and regulations.]

So please, it would be very much appreciated.

Peace and Love,

Michael D Mooring

P.S.

I tired installing the drive and restarting.

I tried disabling it and then enabling it.

[ElecTech77 · Accepted solution]

If the disk is not listed as any type of file system, then the entire partition has most likely become corrupted. Pulling the USB cable was the wrong thing to do - a write operation should never be interrupted. Windows could have been used to stop the operation, but it would have required some patience on your part.

You can look online for free data recovery tools which work regardless of partition type or status, you can try the free Recuva program from Piriform (www.piriform.com/Recuva) which I have used with great success for recovering deleted Windows files, or you can contact Segate Support - they might be able to help you.

Speaking from experience, an error in an unpaged operation usually meant a fault in the drive itself (like the drive is about to crash).

[mikeumus]

Yeah, I probably should have been more patient. Thanks you for your advice on using Recuva and your explanation on inpage error messages. I haven submitted a case to Seagate, but they have not responded for two weeks now. 

Thanks again.

~Mikeumus 

[mikeumus]

Hey ElecTech77,

                           I installed Recuva and ran it on my drive but the scan never really began. It's still at "Current Progress: 0%" and has been for about ten minutes now. Do you have anything stronger?

Peace and Love,

Michael D Mooring

[mikeumus]

Hey ElecTech77,

                            I spoke too soon. After about 20 minutes, it's now at 14%.

Thanks ElecTech77!

Peace and Love,

Michael D Mooring