05-29-2008 11:42 AM
05-31-2008 12:32 PM
06-01-2008 03:28 PM
06-01-2008 06:04 PM
hwalker1 wrote:There is no technical reason for not being able to back up shared files <snip> However, as the product is not particularly aimed at network users, and there are lots of other uses for shared files, Seagate's not providing sutable backup is a big mistake on their part. <snip> Their talk of using My Documents folder to save all your files to is ridiculous. <snip> I doubt that it backs up much at all. <snip> I think that Seagate has a technical problem with this software, or a hardware problem with the disks, and that they are unable to admit it. If they were to do so, they would be inundated with claims for false advertising or money back that it may seriously harm their business.
06-02-2008 06:52 AM
06-02-2008 11:07 AM
06-02-2008 12:20 PM
06-03-2008 02:18 AM
06-07-2008 03:28 AM
Thank you for your E-mail inquiry. With regards to your query, I would be glad to assist you.
I apologize for the delayed response. The software for the FreeAgent Desktop (Drive Manager) will not backup the following files mentioned below.
- Your Operating System
- Your Programs
- Your Email (when not selected in a Custom Backup and when the Email Client is Open)
Note: Please refer to Knowledge Base Article 5155 for email backup suggestions
- Internet Favorites/Bookmarks
- Certain Proprietary Files (e.g., Financial Data)
- Files/Folders located on Networked Drives/Shares/Volumes
- Files within a Parent Folder if the Parent Folder is not selected (e.g. Files in the My Documents Folder will not be backed up if the My Documents folder is deselected)
- Any files/folders that contain System Attributes or that are hidden by
the Operating System .
For Live support contact Seagate Technical Support on 1-800-732-4283, support hours is 6 AM to 8 PM (MST).
From the horse's mouth what!
I suggest that you form your own conclusions as to the suitability of the software for use as a complete backup solution.
You could try Acronis Trueimage.
07-06-2008 03:13 PM