10-13-2010 04:35 AM
Download a free program called Hotswap, when it's installed plug in your FA, and then right click the hotswap icon in the toolbar, right at the top, scan for new devices, see if that finds it for you.
10-16-2010 09:33 AM
It happened to me too. I cannot access my FreeAgent Go 500gb harddisk and i'm frustrating right now. It appeared as cyclic redundancy check error when i tried to access it. Surprisingly, seagate manager cant detect my external hard disk. Please help!
10-16-2010 06:21 PM
"It appeared as cyclic redundancy check error"
Probably you've had an unsafe removal, have you tried dumping the existing Seagate software on it, and loading a fresh copy, formatting it might be the only way to get it going again, although it could be damaged as this normally means an unreadable section.
Does the drive still pop up in Windows? if it does and you need data on it you should be able to do a recovery, but this will mean you need a 3rd party proggy to do so, if there's nothing important on it, try formatting it.
10-17-2010 07:54 AM
No, the drive does not pop up in Windows, I could only find a local disk drive without name in My Computer. Afterwards I have tried to recover the data inside with trial recovery software many times but failed. Now, in Windows 7, the hard disk does not show in My Computer anymore and the Seagate manager just remind me to format it. In Windows XP, the light of hard disk keeps blinking non-stop. I guess the partition inside hard disk had destroyed and need to repartition again. Well, I think reformat can get the disk normal again.
My drive is covered by a Seagate warranty until 21-November-2014. If my hard disk get normal again after reformatting, can I return it for exchange? I afraid the problem still exist.
The problem occurs because I did not safety remove from computer. But every time I try to safely remove, Windows always shows a warning that the external drive is busy and cannot be disconnected although I have closed all programs. I have used Unlocker to check the process running on it but returned nothing, still I can't remove my hard disk. Do I need to shut down my computer every time I disconnect the external drive? It will probably cost me a lot of time. Hence most of the time I directly unplug from computer although Windows show the warning. Any better solution for this?Thanks.
12-18-2010 08:03 PM
OK, I found THE solution! At least the one for me. First the problem. My Seagate Freeagent Go 500 GB hard drive not showing in Windows 7 in such a way that- you cannot open or get into it. I have a 64 bit Windows 7 installation. I tried all and everything. The drive DOES work in all other computers, on XP and Vista. So, it is exclusive to Windows 7. Many posts say to go to Computer and right click, an option called Manage, select that. Then among the choices, click on Disk Management. Once here, the hard drive does show, but no option to open exists with most people. Many solutions that worked for other people did not work for me. I do believe however, that when it shows generic and no name for a volume that we are onto something. But first what I tried that did not work. For instance, right clicking on the drive and making it Mark Partion as Active did not work. The classic fix of Change the Drive Letter and Paths did now work for me. Every solution to update the driver was focused on including downloading a Driver package diagnostic tool off Seagates website that says it branches over Winows 7 32 bit and 64 bit applications did not help me, but it did let me test the drive as being OK working order. Basically, when I tried those other solutions of changing drive letter path or of tyring to format etc., this message pops up saying something about the Device Manager being out of date, basic errors of not being able to perform that function. I even tried to reformat the drive, but on my XP computer. Restarting Device Manager, computer etc. Updating other drivers on the computer, rest at ease, it is Windows 7 folks. One thing worked finally and it pertains to the clue of when it does show in the Device Manager, it shows as a volume that is no named. You have to get it a name. Now, yes, I know, it has a name on all the other computers. OK, right click on the "no name" volume in the Device Manger. One other option showed that I finally tried and this works it out. Perhaps you will need to transfer all your data, a full copy to another hard drive. Don't worry, you can transfer it back. I had the advantage of it being basically empty. But in the Windows 7 Device Manager, there are these wonderful handy ways to organize hard drives, partitions, formatting, extending etc. But the one option we have to click on available, the magic pill- Delete Volume. Once deleted, now it will let you format it. Once you do that and IN THERE -assign it your new letter drive- and finish up and SOLUTION time. That did it for me! Hope this helps one and all who are many that are having this problem and NOWHERE could I find this answer- I came up with it with my own experimentation.
12-20-2010 01:53 AM
my hard disk doesnt get detected in Win 7 nor on windows XP. It did get detecyed on win 7 yday with a random drive name (g but after i tried using easeus data recovery tool on it, it stopped being detected. it doesnt even show up in disk mnagement now In disk management, i can see two unnamed volumes but their size doesnt match the size of the HDD. can you suggest what to do to get my data back. i dont want to lose my snaps and videos
01-09-2011 06:31 AM
I too got a similar error:
Either the partition on the external drive is not recognized or the external drive has no partition. Do you want to create one?
WARNING: Formatiing will erase all data on your external drive. Cick "Format" to begin the process.
If you do not wish to format your external drive, check "Don't ask me this question again" and click "Cancel".
So I followed the troubleshoot instructions on Seagate's website. My drive was visible in "My Computer" and I could open it. However, there were no Back-up files on it. The troubleshoot instructions eventually told me to check the USB cord and instructed me to try replacing it with another one. I did not have a replacement cord handy so I just unplugged the current cord from the computer only & switched it to another USB slot. Before unplugging it, I tried to eject it but was unable to "Safely Remove Hardware" so I just pulled the cord out anyway. Upon inserting into a different USB slot, the drive now appears to be working properly, and all of my files are still intact.
Seems like an easy fix that maybe some of you have already tried but if not, I would recommend trying that first before something more involved.
03-14-2011 11:42 AM
Please try our external drive troubleshooter - http://www.seagate.com/www/en-us/support/troublesh
If the troubleshooter doesn't resolve your problem, could you please post the report from Microsoft's UVCView utility?
04-15-2011 10:37 AM
As suggested by you, please find attached report from Microsoft's UVCView utility. Please help me as I am a student and I have my most important notes in my FA 500 .
Thanks in advance. Looking forward for your reply.