08-04-2012 09:23 AM
Thought drive was dead and files lost. Decided to take the drive out of the case and connect it directly inside the computer and the drive fired right up and files still in tact. Appear something in the electronics in the case are gone.
Can I get a new case/connections for this?
9ZE7AG-500 is the p/n on the back case.
08-07-2012 06:05 PM
It's doubtful that Seagate will provide you a replacement enclosure for the drive....BUT! You can purchase enclosures at a local computer store such as Best Buy or some place like that and still use the drive externally.