08-26-2011 07:41 PM
I have an almost 3-year-old FreeAgent Go drive that worked perfectly until this afternoon. It was just setting on my desk and stopped working. There were no warning signs or anything like that.
On the positive side, almost everything I really care about that is not replaceable in some way is backed up in another location (ie. pics made with my digital camera and my dissertation). There are still some things on this drive that I'd like to have (a ton of figure skating video clips, fonts, photoshop goodies, etc.) Falling in the category of extremely annoying, I had about 1600 family photos that I'd spent I don't know how many hours scanning. All that I needed to do was sort them and burn to dvd. Obviously, everything can be rescanned, but oh so very annoying. The one thing that really bugs me is a video of my phd graduation that I'd grabbed off of my schools website. It's no longer available, and although it was backed up in two places until very recently, I'd deleted one copy temporarily from a different drive and hadn't gotten it backed up again. There are also some course files, etc. from grad school that I'd like, but these may actually be on a cd or dvd somewhere and not gone all together.
The computer does not recognize the drive. When I first plug the drive into the computer, it makes a faint beeping sound that quits after a few minutes. The drive cools off to room temperature if not plugged in, but eventually warms up after setting for a bit. It's not hot--just a normal warm temperature.
Some of the things I've read indicate that it may just be dead. Some other things indicate that it may be a power problem. (I did try all the usb ports on my laptop, unplugging all of my other usb devices, and plugging it into my old laptop, but no go.)
The drive is definitely out of warranty. I would like my data back--even if I have to wait awhile to do it. It seems that removing the drive from the case and trying a sata/ide cable is one option. The other is to send it off for data recovery. I really can't afford to send the drive off right now though.
Is there anything I can try to make this thing work long enough to get my stuff off of there?
Would trying the sata/ide cable hurt anything? If it didn't work, would I put myself out of luck to later have someone else try to get the data off the drive (not necessarily seagate--I'd probably shop around)?
08-27-2011 03:58 AM - edited 08-27-2011 04:00 AM
This may help
The FA sounds like it's dead, however if there were no noises when it stopped it's posssible it's just the bridge board and breaking it open and slaving it like a normal internal drive may get it to work again, also before you do check using it with a rear USB port on your board.
Make sure you haven't just had a bad disconnect by accident, so if it still lights up in the normal way it's probably not broken, if it rapid flashes or does nothing then it probably is at best the bridge and worst the drive.
Lets assume it is totalled, this is what you can do to get those files back that you want maybe, download this http://www.powerdatarecovery.com/ and install it on a working C drive, then scan the other drive you have deleted the files from, if you are lucky the files won't have been overwritten yet and you can recover them from there, even if they have it's still possible the file may still be recoverable and intact still.
p.s Laptops aren't a good idea with usb powered externals, they don't provide good power to the ports, try the FA on a proper PC and use the rear ports not the case ones.
08-27-2011 02:56 PM
The drive was completely silent when it stopped working--no noises or anything like that. I had a primary hard drive fail in a laptop back in 2005. When that sucker died, it was very loud. Nothing like that this time. I did notice this morning that the light flickers just for a fraction of a second when I first try plugging the drive in.
I have tried all 4 of my USB ports--2 back and 2 front. I'm trying to think if I know anyone who still has a desktop rather than a laptop.
I did try the data recovery software, but it couldn't find the files that I'd temporarily moved from the drive. Hopefully, something will work. If a proper PC doesn't work, I'm going to try slaving it. If that doesn't work, I'm guessing I will put the drive away somewhere safe until I can afford to send it off.
08-29-2011 08:11 PM
Same Issue here,
faint beep, no light comes on and doesn't get recognized by either of my pc's.
the drive is quiet other than the faint beep...no spinning sound, clicking, etc...
08-29-2011 08:19 PM
That is precisely why I am giving up.
This is the last time I have ever made a mockery of myself.
Sorry for language up front, but I would rather pay someone to f$#$ me knowing that's what I paid for, rather than paying seagate, western digital, and these other a-ho$#@ for storage and get screwed every single time!!
I would like to finish with a loud:
I hate everything and everyone today! no one is helping me, and I am going crazy!!!!!!!!!!!!!!!!
I help everyone in life and the one thing I need help on no one helps!!
WHy are these companies so evil!!!! AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAaaaa
09-04-2011 07:19 PM
To ALL ---
Thanks to the guy that talked about POWER. ( I am a somewhat Techie, and even dealt at company in the past with Drive recovery. This scare makes me want to back up my backsups..LOL )
But liste, I have a Toshiba Laptop. I put the laptop thinking I was being good. Into Eco Friendly Mode. When the guy mentioned low .. I thought for a second.. and Went in and took it out of this mode and whala -- My Seagate drive was recongized. Breathing a lot easier and planning DVD back ups of important things. In fact my plan is to when I change my smoke detector batteries is to plan -- special DVD backups. Also some computers DVD burners can do double layer. They are very expensive but for backups they hold a great deal more. Then my suggestion is put that in a safe deposit box if its ultra criticle or a home firesafe but keep in mind those still can get hot burning drives and DVDs so consider a smaller fire safe inside the bigger one. As crazy as that is.. Heat is bad and fires are hot..
Your other option is offsite backups for ultra criticle backups that happens automoatically as well. There is a monthly fee for this but if your super worried.. and consider the recovery costs... vs a small monthly fee.
Anyway thanks for the Power/Energy tip. I thought I was doomed.
You made my night.
09-25-2011 12:14 PM
this is due to a power issue I have plugged this unit into fron t ports on pc and it failed beeping however after doing a power test on the port I reralised they were givin g out less than 500m/a as such plugging it in via either rear usb or usb expansion card should provide the power nessesary PLEASE NOTE THIS UNIT REQUIRES 500 MILLIAMPS POWER NO LESS NO MORE ANY FLUCTUATION ION POWER WILL RESULT IN THIS ISSUE!
ps spelling crud 'cos i dislexik
10-24-2011 03:47 AM
I hope everyone knows you CAN NOT just use any mini-USB cord to connect your FreeAgent portable HDD to your computer. Using the cord for your Blackberry or other device may cause your FreeAgent HDD to beep and blink making you think the drive is dead.
If you lost the mini-USB cord that came with the FreeAgent try to find one from someone or order a new connector cable.
I just replicated the issues for most of the people on this thread about a blinking light and beeps by using a standard mini-USB cord from a Blackberry phone. I then switched to the mini-USB cord (its only about 12" long) and the drive suddenly worked with no beeps or blinking lights.
Just give my advice a try and I think many of you will be fine in the end.
11-21-2011 01:50 PM
I looked around and thought that it might be an issue with power to the drive so I got a usb cable with the micro on one end and 2 usb plugs that pluged into the computer. This solved the issue with my drive with the same symtoms.
11-29-2011 09:40 PM
Here is what I did to recover my data. My freeagent drive was out of warranty. Soft beeping sound when powered up, but nothing happened after that. I removed the drive from the case and put it into a powered external case that used an e-sata connection (and a power connection from the house outlet).
Hooked up to computer and the drive was fully accessable. I performed a scandisk and no issues with drive. I then pulled all the data off. The drive will not work with the original mini-USB to USB computer connector and original electronics. Nor will it work with a Sata (from computer) -> sata + power (at hd) connector cable. It needed a powered connection hooked up to the drive.
I have tried a startech.com UNI3510U2EB and a Vantec NexStar USB drive enclosures with the Liberated Freeagent hard drive removed from the original case. Both use separate wall power. Both worked and the drive was accessable again. Now that I got the data off I am likely to trash the drive since it is requiring more power than expected through the original USB interface and I assume that is an indication of a impeding failure.
YMMV & good luck