08-15-2010 09:36 AM - edited 08-15-2010 09:39 AM
I should have noticed there were almost no replies here before registering but since I'm here now I'll ask my question.
My sister-in-law bought a Seagate USB external backup drive in 2008. She has been faithfully backing up every week since. Last week her system crashed and she had to reinstall XP. When she couldn't figure out how to restore her backkups she called me. I'm a fairly savey PC user and I can't figure it out. Looking at the backup it appears to be made up of about 6000 little zipped files. Each backup appears to be scattered through about one to two dozen of these little files. After giving up on the Free Agent software I spent about 3-4 hours digging through these files to recover her email address book and email messages. Later I spent about 1-2 hours restoring her Firefox bookmarks. This simply isn't a workable method to restore the rest of her stuff.
My question is in the subject -- how do I restore files from the FreeAgent backup?
Here is the opening screen for her FreeAgent. In a pdf file I found for using FreeAgent It says
"Restoring Most Recent Version
To restore the most recent version of a file that you backed up to your drive:
Step 1: Click My Drives in the Command panel.
The My Drives page opens.
Step 2: Select your drive.
Step 3: Click Backup.
The Backup window opens.
Step 4: Click Restore the most recent version of a backed up file to restore the latest
version of a file."
As you can see from the screen capture the word Backup does not appear.
So, how does one restore using this system?
I used to joke about how backup software focused only on backing up, and was never concerned about restoring. That appears to be the case with FreeAgent.