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julesjan
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julesjan
Posts: 2
Registered: ‎09-29-2009
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How do I view files saved to my FreeAgent?

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‎09-29-2009 03:08 PM

I have the 1.5T FreeAgent external drive.  I conduct weekly backups.  When I open Windows Explorer to view the FreeAgent folder, none of my files appear in the folder.  Where are they?

 

When I run the weekly backup, it says something like this after each back up:

 

Copied 802 files, 5431259088 bytes.    Total files protected: 48623

Backup completed Saturday, September 26, 2009 11:39:22 PM

 

 

Yet I have never been able to view the files.  Help, please.

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Exabyte
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MrButkus
Posts: 861
Registered: ‎05-23-2008
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Re: How do I view files saved to my FreeAgent?

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‎09-29-2009 05:48 PM - edited ‎09-29-2009 05:50 PM

What folders are on the external ?

 

Find a file with a unique name in your My Documents and do a search on your PC. 

 

Search "all drives"  You should find two, one on C: and find the sub folders on the external where the backups are stored.

Message Edited by MrButkus on 09-29-2009 09:50 PM
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tsmith777
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tsmith777
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Registered: ‎05-10-2010
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Re: How do I view files saved to my FreeAgent?

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‎05-10-2010 12:45 PM

I have the same problem using Free Agent GO Ultra-Portable Drive. It appears to have backed up the Documents, C:/ Drive and Desktop, however when I try to view the files in Desktop or Documents I get a lit flashlight that continually swings back and forth but never show any files. Anyone have an answer?

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