09-29-2009 03:08 PM
I have the 1.5T FreeAgent external drive. I conduct weekly backups. When I open Windows Explorer to view the FreeAgent folder, none of my files appear in the folder. Where are they?
When I run the weekly backup, it says something like this after each back up:
Copied 802 files, 5431259088 bytes. Total files protected: 48623
Backup completed Saturday, September 26, 2009 11:39:22 PM
Yet I have never been able to view the files. Help, please.
09-29-2009 05:48 PM - edited 09-29-2009 05:50 PM
What folders are on the external ?
Find a file with a unique name in your My Documents and do a search on your PC.
Search "all drives" You should find two, one on C: and find the sub folders on the external where the backups are stored.
05-10-2010 12:45 PM
I have the same problem using Free Agent GO Ultra-Portable Drive. It appears to have backed up the Documents, C:/ Drive and Desktop, however when I try to view the files in Desktop or Documents I get a lit flashlight that continually swings back and forth but never show any files. Anyone have an answer?