FreeAgent Products

[braden297]

hello all

So I have a Seagate 1tb external hard drive. It recently come up with an I/O error. The thing is that I can see all of my documents are still on my external, but none of files will open up. I've been searching on the internet like crazy for answers but can't find anything. I have around 400 gig of files (photos, documents and music). My main concern is getting family photos and important word documents off there. Any help would be much appreciated

Thanks

[liua88]

Try to boot the computer using an imaging software like Acronis True Image, try to see if you can create an image of the troubled drive into another drive.

If you can, then you can use the TrueImage explorer to retrieve any file you need.

[kanwar reznov]

please help me. i buy a 1tb seagate hard disk my system is ddr2 motherboard is ga g41m es2l power supply is tech com 450 watt when i start the computer motherboard shows the 1 tb hard disk but when windows starts  hard disk drives are not shown please reply me [Edited: Removed personal information per the community rules and regulations.]

[Cantbecanit]

Right click My Computer icon on desk and select manage, then disk management then initilise the drive if it's not already and give it a drive letter, should show up then.