Reply
Byte
WallyWall
Posts: 2
Registered: ‎11-21-2007
0

Just Bought a Freeagent Pro 750gb eSATA/USB

Trying to get the eSATA side to work on this flipping drive with no luck, works fine in the USB side.
 
Date of Purches 21/11/07
Time 14.30 - U.K Time
 
Motherboard - ASUS Strickerextreme - Bios 1305.
 
Need help please.
 
 
Byte
MR4JS
Posts: 15
Registered: ‎11-16-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

Does your MOBO support eSATA 150 or 300?
Byte
WallyWall
Posts: 2
Registered: ‎11-21-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

yes it dose support 150/300 eSATA
Byte
Scheib
Posts: 8
Registered: ‎11-24-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

Wally,
 
I've been having trouble with my eSATA drive too.  I have the triple interface on the 750 gig version.  If my memory serves me correctly, the ASUS Striker Extreme mobo has native eSATA built into the backplane right?  That's quite a mobo from what I've read in Maximum PC, which I subscribe to and read religiously.  Which OS are you using XP or Vista?
 
My issues are on a Toshiba P105-S9339 laptop using this SIIG Express Card:
 
 
I have seen my drive detected in Windows Explorer for a few seconds, but only when I am wiggling the eSATA cable at the end of the connector next to the SIIG card.  As soon as I let go it drops out of sight.  I'm thinking on contacting support to see if they'll replace it for me.  The folks you can e-mail are of no help whatsoever, so don't bother.  Let me know how it's going for you.
 
Scheib
Visitor
ABiggerHammer
Posts: 1
Registered: ‎11-26-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

I had this same problem at first. Be sure the data cable is seated all the way into its sockets, especially at the FreeAgent end. It's a 2-stage push.
 
 
Visitor
marcjwright
Posts: 1
Registered: ‎11-30-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

Having the same trouble. UK User.
 
Drive works fine on USB but only bought it because i wanted to take advantage of the esata increased speed.
 
I can get the drive to work with esata but only if i constanly apply a large force to keep the esata cable pushing into the HDD.
 
Does anyone no of a solution, at the moment it would be one that can continuously apply the same amount of pressure when im pressing it in manually
 
 
Byte
Scheib
Posts: 8
Registered: ‎11-24-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

[ Edited ]

Gentleman, I found the solution! I bought my drive in June and basically gave up after messing around for a couple of weeks. I resumed my plight about a week ago and I'm sure glad I did. I researched the internet and discovered that some eSATA cables are somewhat short on the end that plugs into the drive and whatever controller you are using.

There are two options to fix the issue: 1) Trim some of the plastic away from the end of the cable you have so it plugs into your controller further. OR 2) Buy the eSATA cable made by SIIG.

I bought my cable on Tuesday of this week. It arrived today, I fired everything up, and eSATA is working like a charm. The SIIG cable has a longer connector that goes all of the way into the controller, so no need to wiggle or hold it to get the drive to connect. I bought mine at Provantage, and have also heard they are available at Newegg. Here are the links you'll need and I promise it will fix your problem, because it fixed mine. Provantage Newegg 

Someone posted on the internet that Seagate is recommending the SIIG cable if you're having issues. I would definitely say they should develop a knowledge base article about it because this issue is pretty wide spread. It's like they aren't saying anything even though they know this issue is big (how absurd is that?). I'm here to say I had to solve my own problem through no help from Seagate. I used both their e-mail and chat options and basically ended up stuck. Good luck with the above.

Scheib

 

[edit: made links clickable and inserted a couple of breaks for readability]



Message Edited by Jaeger on 12-03-2007 11:13 AM
Visitor
Mightymo
Posts: 1
Registered: ‎12-02-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

I'm having the same kind of problem, as I bought a UV SATA cable from CompUsa by Mad Dog Multimedia.  It has a safety lock feature that's supposed to keep it in place.  The problem is that it won't plug into the eSATA port on the FreeAgent Pro.  It has some sort of plastic notch on the left side that keeps it from plugging in.  It doesn't appear to be the END of the cable but rather the SIDE of the interface that is causing the challenge.  I'm sure glad I read your post to know that I'm not going crazy, so now I'll order the recommended SIIG calbe.  Thanks!
Visitor
whatever
Posts: 1
Registered: ‎12-02-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

[ Edited ]
Scheib,
 
I have a question.  My 750 Free Agent Pro also didn't work with eSATA, but did with USB.    I bought my cable at Fry's electronics and I figured since they are so difficult about returns (especially opened items), I would go ahead and trim the plastic off the ends.  I trimmed maybe 1/8" off both ends and now both ends bottom out completely - on both my card and the Free Agent.  But VISTA still doesn't recognize anything.   I wonder is it ONLY the SIIG cable that works???????


Message Edited by whatever on 12-02-2007 08:08 PM
Visitor
tape
Posts: 2
Registered: ‎12-20-2007
0

Re: Just Bought a Freeagent Pro 750gb eSATA/USB

I just bought a Freeagent Pro 750GB with all the same issues everyone else has had. It works with USB but not eSATA. I have two different eSATA cables one with a short plug and one with a longer plug. Neither work. I called Seagate and was told to return the drive to the store I purchased it from. The tech person didn't ask many questions before he told me to return it. I'm guessing that Seagate knows they have a problem with the product. What is odd however, is although the Seagate Launcher states "no drive is connected" and if you run diagnostics it says the drive is defective, I can see the drive in My Computer and send file to it. Very strange.