I talked to the data recovery section today, and it goes as high as $2900. From what I understood from them, they really aren't Seagate, but it may be possible to get Seagate to pay for the data recovery. (But I wouldn't hold my breath).
You can, though I question the promptness or favorableness of their response. But for most of us, it's not the drive thats the problem, but the data on it. I could care less about getting a new drive, and with the lack of support, why would I get another seagate?
Reading these replies is not making me feel better. Mine worked last night. I wanted to check on some files tonight and it hummed but wasn't read. I hvae about $2000 worth of embroidery files saved to the 1TB drive. My dad has a couple of computer gurus that I'm praying canretrieve my info. Seagate has seen the last of my money. I'll call Monday to see if they can help. If they give me advice that works, I'll repost. If my dad's guys can help, I'l let y'all know. Misey definitely doesn't love company.
Hi fellow miserable seagate owners...so I agree with what all of you haev said. I am so frustrated I could cry. I just did what tech support told me and checked to see if my drive would run via serial ATA and of course it doesn't...which means next stop data recovery. I just don't think I should pay for it. They bill their product as a DATA STORAGE SOLUTION...well I stored my data and now I can't access it. They need to get it off. I am looking into small claims court next if they don't pay for the recovery. I would love to hear if the other poster has any luck with the computer gurus.
