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Byte
Oskilat
Posts: 7
Registered: ‎07-12-2009
0

No option to restore backed up files in Seagate Manager

 I recently backed up my system on my 160GB Seagate Freeagent Go and reformatted my computer's hard drive. When attempting to restore my backup, I was surprised to find no such option in the Seagate Manager. The help guide located here: file://localhost/C:/Program%20Files/Seagate/SeagateManager/ManagerApp/Help/en/fManagingYourDrives.html lists these steps:

Step 1: Click My Drives in the Command panel.  Step 2: Select your drive.
Step 3: Click Backup. The Backup window opens.  

Step 4: Click Restore the most recent version of a backed up file to restore the latest version of a file.                                                                                                                                                                                                                                                                                                          However, there is NO option to do so, although the backup files are certainly located on my drive. I attempted to restore my system backup through windows XP, but was unable to do so because the typical backup files were not created - instead, Seagate Manager created basic folders as if I had dragged and dropped everything onto the HD.                                                                                                      If anyone can help me with this problem I would greatly appreciate.                                                                           

Byte
Kirbloop
Posts: 17
Registered: ‎07-12-2009
0

Re: No option to restore backed up files in Seagate Manager

I feel your pain!  I'm in the same boat. So, I tried to open the Freeagent Manager program from my external drive to facilitate the activation of the 'restore' command in the backup window, to no avail.  Apparently, the target drive must be 'aware' that a backup exists before the command is available.  If this is so, a serious flaw exists in Seagate's backup program.   If you discover a fix, please post it here.  Thanks and good luck!!

Byte
Oskilat
Posts: 7
Registered: ‎07-12-2009
0

Re: No option to restore backed up files in Seagate Manager

bumping thread
Administrator
AlanM
Posts: 6,539
Registered: ‎11-02-2007
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Re: No option to restore backed up files in Seagate Manager

[ Edited ]
Please also see this thread for similar discussion, but I'm not sure they all deal with the same drive.
Message Edited by AlanM on 07-16-2009 07:48 AM
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Give a hoot. Backup your data on a second storage media.