09-10-2009 10:20 AM - edited 09-11-2009 07:43 AM
I am doing this for selfish reasons. I have read a lot of posts that seem to have similar issues to my FreeAgent Drive. I want to see the steps I took "fixes" anyone elses drive.
So I do not post my problem again click here to read the issue I have (had?).
Sum it up, these are the issues I had
Steps I took to fix it.
That is all I did. The main step is the way you let the drive rest on your desk. It now works fine as though nothing happened. No noise and it turns off when I shut down the system. Formatted it and now doing a chkdsk and planning to do a Seatools long test tomorrow. I will post the test results here for those who might be interested.
I have no desire to send it back to Seagate to get a refurbished one, so I want to also see if others can fix there drive through this method. I know the steps I took seem trivial but they worked.
Thanks for taking time to read this. If you try the method post your results here
Solved! Go to Solution.
09-15-2009 09:04 AM
10-31-2009 09:11 AM
I had a bad delayed write failure on my terabyte, three quarter filled drive. I tried everything in the posts, except changing the registry, to no avail. For example, in command prompt, my drive F: would not even show up, even though in Windows it appeared to be there. Some of the files and folders showed up, but nothing could be read or moved.
I found the EASIEST possible solution. I had another 750 megabyte drive from Seagate. I plugged it in, and ran it for a while, checking that everything on it would open. Then I did the "safely remove hardware" option and unplugged it. I then plugged in the terabyte drive with the delayed write failure.
Everything now worked perfectly!
01-08-2010 08:43 PM
I am on my second 1.5 TB FreeAgent drive. First one ran fine while I backed up 160k photos onto it. Then on the 3rd day, it just started clicking. Sounded like the heads being reset against the stop. Happened every 5 or 10 seconds. I put the drive on its stand (on its side) and it stopped clicking. I continued using it for a week, not intensively, just updating my backups. Today I took it and plugged it into a different machine. Yes, I was able to get my data off, but it was SLOW. I noticed the ticking once again, so put the drive on its side, and things seemed to go much faster.
But, I no longer trusted the drive, so I returned it to Costco, and got a new, identical one. And the same thing happened as soon as I plugged it into my computer. Clicking about once a second, while I was doing the backup. And this also really slowed down the backup, it was only copying about 1 file per second. Once again, I put the drive on its side, and was rewarded with a 10 fold increase in speed. The backup is going on as I type, but I think I will return this drive as well....
01-09-2010 06:58 AM
08-12-2010 11:41 AM
I have had a very similar experience with a FreeAgent External USB 1TB drive on a Windows 7 Ultimate 64-bit system. Suddenly it started making the clicking sounds and I immediately did the various disk checks and tests (Seatools for Windows) that I could find. Howver, everytime the drive passed the tests. I chatted online with a technician and they recommended returning the drive so I filled out the necessary forms online.
By chance, I took it off of the drive stand and laid it flat on the desk and the clicking sounds went away. A little comforting yet a little skeptical on reliability. If the clicking sounds are truly related to the drive read/write mechanism I get the sense that it's only a matter of time until drive failure, but it appears to be working and no clicks. My delima is whether to continue to store information (music archives, photos, etc.) with the risk of losing it or to replace the drive.
I really don't want to go thru the hassle of returning the drive when it appears OK now and if I may have the same issue with the replacement. I'm going to wait a week or so before I move forward with this. Thank you for your post though as it does confirm my experience.
08-20-2010 05:04 AM
Your welcome weavcare,
There is always the risk of it dying if you do not return it. I never returned my FreeAgent in the end, and it is still working fine without a noise. And I can place it in any positon and it works without noise. If still clicks in certain positions I would consider returning it, though I can understand the hassel. There is no guarantee of getting a functioning drive. I once had to return an internal drive 4 times before I got a functioning one (return almost as soon as I got it). FOUR TIMES!
01-28-2011 04:33 AM
Hi iVE GOT AN SEATGATE 1.5TB EXTERNAL HARD DRIVE...MINE KEPT CLICKING FOR WEEEKS THEN I DECIDED TO TURN IT ONTO ITS BACK i.e upside down so rubber feet are showing and the clicking has stoped and now the drive works great. I have NO CLICKS..the light just flashes the odd time...ive also changed my usb cable to a really short one, so by doing this it could be the CORRECT answer.....TRY IT !!1
10-16-2011 11:57 AM
My solution is to remove the drive from the case. The case is held together with clips. The top (gray in my case) separates from the bottom. You will need a flat screwdriver and some patience. If you are not mechanically inclined have someone who is do it. This exposes the HD. Underneath the shock supports are screws. Remove the drive and unclip the status light from the top. Place is on a plastic sheet or other non-conductive surface. Making sure you are grounded remove and insert the circuit board from the drive a few times. Reinsert it. Plug in the usb and power. You won't hear any more clicking. Now you need to get another enclosure to hold all the parts. Make sure it is secure...I use a plastic storage box. Not a great way to have a drive but at least you can use it and save your data.