FreeAgent Products

[roniwahyu]

I have a problem with my new Seagate FreeAgent Desk 1000GB, P/N: 9ZC2AG-500, S/N: 2GEYMJP8. Basically the unit was working fine for a while, but suddenly after a long holiday it is not recognized by the CPU as an external drive. The power seems to be on and off, it also gives unusual clicking noise. It was recognize only once after being plugged into another CPU; however, most of the data are missing – though it says that the The unit is stored in vertical (standing) position on its stand. Please advice.

[saumital]

I have the same exact problem. I will follow your thread too.

[Kulanaman]

I, too, have the same problem but without the clicking. No (blue) light - drive not recognised. Win7 Home Premium, Freeagent Desk S/N 2GEV1B98   1000GB  P/N 9ZC2AG-500.

[jeffweit]

I too have encountered the same problem.  No light, clicking, Drive not recognized.l

P/N9ZC2AG-500, 1TB, Windows 7

[omouki]

I have the same problem. Is there a solution?

[AlanM]

Hello:
Please try our external drive troubleshooter - http://www.seagate.com/www/en-us/support/troubleshooting_assistance/

If the troubleshooter doesn't resolve your problem, could you please post the report from Microsoft's UVCView utility?
http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe (This utility is from one of our forum's most prolific and helpful users - fzabkar.)

Thanks!