FreeAgent Products

[Darroth]

I have bought a 250 GB External Hardrive and it turns on fine and I connected it to my computer but it does not show up on the desktop or the My Computer window. I have tried to go through the Manage option of the drivers but still no icon that allows me to put data onto the Hardrive. Please help! I need this to work soon due to an important meeting!

[agilitymadjan]

Darroth,

I assume you're using USB connection. Is it going through the normal USB found new hardware routine?  It may be that your USB ports are below par.

If using a port on the front of a PC, they can be a bit troublesome.  Use a rear one if you can.

It should just connect and work like any USB device.

Short answer: try it on someone else's PC and see what happens. 

Jan

[ram01]

Hi,

I have the same product and i have the exact same problem. I tried your advice but it's the

other way around because i plugged the usb cable at the back of my pc on the first time i

used it and it worked then after a few days it stopped detecting my free agent drive, i also

tried it in a different pc and i got the same result and i also tried using a different

cable and still negative.

Kindly help me on this its birthday gift for me..

-Ram

[AlanM]

Please see the Common Issues thread at the top of this board for a link to troubleshooting detection problems.