11-12-2009 12:06 PM
I'm doing this for a friend. He has a seagate 9ZC2A3-500 hard drive that is scheduled to perform a backup every night at 11 pm. However, the last time it backed up, it said "the backup has been completed, but with errors."
Then, in the taskbar it says that the last backup failed.
What is the reason for this and what can I do to fix it? Any responses is appreciated
Solved! Go to Solution.
11-12-2009 08:40 PM
It usually means that the backup was not able to back up a file(s) because System and hidden file don't get backed up when found. Most of the time the missed files are thumbnails. Check the VIEW Log on the bottom right for more info on the "guilty" files.
If you need more proof that the file are on Backup drive use Windows Explorer to browse to the drive and check the backup folder.
You shouldn't need to fix anything this is normal.
02-06-2010 07:27 AM
02-11-2010 08:55 PM
I understand the files are backed up, but I'm sorry, how does the message "Backup Failed" with a bright red icon imply that everything is normal, and all is OK?
This is a software flaw, and it should be fixed by Seagate. How are customers supposed to feel confident in a product that tells you every single day that "IT FAILED" ?!?
02-14-2010 03:46 PM - edited 02-14-2010 03:56 PM
I just had this same issue with my backup drive. If you look in your back up log you will see a whole ton of skipped thumbs.db files. Those are not causing your back up to fail, even though you may think it is. At the bottom of your back up log, you will see how many file errors you have. It will read
Copied 4 files, 8035129 bytes. Total files protected: 22995. Unable to backup 1 file(s)
Backup completed Saturday, February 13, 2010 4:15:14 PM
My backup was failing due to one file that was unable to backup. Now you must dig threw all of those pesty Thumbs.db files to find out where the backup error file is located. Below I have listed what you should be looking for, I did not post the entire path to my error for security reasons. What you are looking for will begin with:
and end in:
The entire time it was only one file that was causing my back up to fail. Not all those thumbs.db files. I located the file, removed/deleted it and once again attempted to back up my files and it worked. Hope this helps.
02-17-2010 07:18 AM
I just installed a Free Agent Desktop 9ZC2A3-501 and the red icon in the notification area (incorrectly) indicates that the back-up has failed. Prior to this, I was using a Free Agent Go drive with half the capacity and was viewing a nice pretty green icon in the notification area.
When I open up the Backup Log, the same errors were occurring prior to the change.
It is sad that this thread has been listed as solved, while it is clearly an error with the Free Agent Desktop drive.
02-18-2010 03:33 PM