01-03-2008 10:23 PM
01-07-2008 02:31 PM
01-08-2008 05:55 AM
01-15-2008 07:53 AM
01-15-2008 01:28 PM
01-16-2008 09:17 PM
Thank you for coming to talk to us.
TRoss on 01-07-2008 05:31 PM wrote:
[...snip...]This would appear to be the same issue most external drive manufacturers see with all their products. If you look under Maxtor or WD you will see the same issues. Most people do not safely remove their products all the time or they have them plugged into something that is not on a battery backup.The good news is there are no issues with any current product lines and there will be no recalls.
Indeed it is great to have Seagate reps come and take a look. I think it is a good source of information for them.
AlanM on 01-15-2008 10:53 AM wrote:
Thanks for your participation in the our forums so far. Please remember that this is an online community where many of the responses come from other users, such as yourself. The forum is not a replacement for Customer Service. Seagate representative do from time to time come to lend a hand answering posts but not necessarily on a continual or frequent basis. If you have immediate needs, your best bet is to contact Customer Service directly whether by phone, email, or chat.
01-23-2008 11:40 PM
02-02-2008 04:55 PM
02-02-2008 08:25 PM