01-29-2013 04:47 PM
I just installed Windows 8 and now I cannot perform backups to my FreeAgent Desk 1500 GB, P/N 9ZC2A8-500. You can access the FreeAgent Drive from within explorer, copy files to it or delete files from it, but the toolbar icon stays greyed out and within the Seagete Manager you do not have a drive available to do backups to. Within manager it shows that the backup for today was successful (just prior to my upgrade to Windows 8). Interestingly I just read on PCMag.com that Seagate says "For all existing Seagate products on the market (such as the GoFlex line), the company says they will be immediately compatible with Windows 8". What is the issue with the software for the FreeAgent Desk then.
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01-29-2013 10:11 PM
I guess they are saying that the drive will work perfectly with Windows 8.
The software that was bundled with the drive may not be compatible with windows 8, but that isn't a Seagate product
The good news is that Win 8 File History is better than most 3rd party backup software.
07-16-2013 07:52 AM
I too am having problems with my Seagate Free Agent Desktop external hard drive which is a few years old now and I have just bought an HP Envy dv7 laptop which whilst it is shown My Computer does not seem to be recognise by the Hard drive?
Are they compatable or is something else now needed to enable the hard drive to work properly?
07-17-2013 07:15 AM
The hard drive is compatible with your laptop.
If the drive isn't showing in My Computer, you can check out our external drive troubleshooter to see if the drive can be detected.
07-17-2013 10:06 AM
The Drive Manager on the hard drive is blank so it is not possible to do any back up?
Either the Hard Drive is compatible with Windows 8 and I can find out why my Seagate model does not yet work effectively or if its not compatible- then its not really that helpful to say just use another way to back up material!
07-19-2013 02:33 AM
It would be helpful to receive a reply to my question so that I can either use the Seagate Free Agent Hard drive with Windows 8 or abandon it as an outdated piece of kit!
07-19-2013 04:18 AM
You seem to have difficulty accepting the answers already posted.
the hard drive is compatible but there is no Windows 8 updated version of the software, so if the software doesn't work in Win 7 compatibility mode then it doesn't work.
If you can't accept that a hard drive is a separate thing from the software that you install on your computer (like Seagate Manager) or if you just prefer not use the hard drive without the previous software then by all means abandon it as an outdated piece of kit. (seems a bit of a waste, but it's your choice)