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thrashmagazine
Posts: 14
Registered: ‎01-19-2009
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Seagate Support

[ Edited ]

00171037 FreeAgent XTreme does not require firmware, but doesn't work Escalated To Support 1/19/2009 11:20 AM

00147693 Seagate Drive Not Responding... Closed 1/13/2009 6:45 AM

00176025 Seagate Drive Not Responding... Closed 1/20/2009 8:00 AM

00156165 Do My Drives Require a firewire upgrade? Closed 1/16/2009 8:38 PM

 

I bought my 1.5TB xTreme on 1/9/09. It has not worked properly since then. As you can see from the above, they have closed 3 of my cases and left one open. The 3 closed cases were not responded too ever. The one still open, still no word. When I call I am told it is my issue not theirs and it is "OS" specific. Well 4 different OS' later it is still OS specific and not Seagates problem. This company is a crook/scam. Seagate use to be a realiable company, now they are a joke.

 

[Edited in compliance of the community rules and regulations.]
Message Edited by BradC on 01-29-2009 10:28 PM