FreeAgent Products

[Dmitriy None]

Hello.

I've got a problem with the hard drive.

Every minute it freezes (thinks mb) for a couple of seconds.

(hangs video and so on) 

And after another couple of seconds it starts working on again

this graph shows the state of things.

Does anybody have any idea what could be wrong with it? 

Graths: 

http://yfrog.com/mnqm2px

Hard - FreeAgent XTreme 1.5TB, eSata. 

SeaTools Short DriveSelfTest, Short Generic Test - Pass.

[AlanM]

Test the drive using USB, not eSATA, please.

[Dmitriy None]

Seatools results with USB cable.

Smart check - unavailable

Short DST - Pass

Long DST - Pass

Short Generic - Pass

Log:

Short DST - Started 14.06.2010 8:07:01

Short DST - Pass 14.06.2010 8:07:04

Short Generic - Started 14.06.2010 8:08:43

Short Generic - Pass 14.06.2010 8:10:22

Long DST - Started 14.06.2010 8:10:46

Long DST - Pass 14.06.2010 16:31:30

--------------- SeaTools for Windows v1.2.0.2 ---------------
Identify - Started 14.06.2010 17:04:57

SMART: Supported and enabled

48-bit Address feature set supported: True

Max LBA: 2930277169

Host Protected Area features: Supported and enabled

Mandatory Power Management: Supported and enabled

Security Mode: Supported not enabled

SET MAX security extension: Supported not enabled

Advanced Power Managment: Not Supported

Download Firmware: False

SMART self-test supported: True

SMART error logging supported: True

Drive Temperature(C/F): 42/108

Power-On Hours: 8386

[Dmitriy None]

Is anbybody home ? 

The problem is still present.

[AlanM]

Does the same problem occur when the drive is connected via USB?

[Dmitriy None]

yes.

[AlanM]

Bummer. 

OK, first thing, use the drive in such a way as to produce the lags/delays.  Then right-click on (My) Computer > Manage > Event Viewer.  Check in all the different categories in the Event Viewer for Errors or Warnings from that exact time when the lag occurred.  Let us know what it said.

Run checkdisk on the drive.

Once you've done that and noted any of that info, I'd suggest reformatting the drive.

http://support.microsoft.com/kb/309000

Then try again.

[Dmitriy None]

So, Im monitoring my hardDrive for a few days, and problem is still present.

There are no events in Event Viewer in moment of HD lag.

But there are few old errors from date 06.19.2010.

• error: code - 15, source - JRAID
• error: code - 11, source - Disk

Windows chekDisk didnt show any problems.

And I forget to say that my OS - win7 Ultimate.

___________________________________

Update. Problem is still present in  Ubuntu 10.04 LTS  

[Dmitriy None]

I have changed my Seagate  FreeAgent XTreme 1.5TB to internal Hitachi hard drive + small external 2.5" Transcend StoreJet hard drive.

Thank you. goodbye.