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Regular Visitor
Chris08
Posts: 2
Registered: ‎10-04-2011
0

USB Device Not Recognized

Anyone able to help me out here?

 

Malwarebytes flagged 2 items as trojans (Trojan.Perflog) and deleted them, both off my 1TB hardive :smileysad:

 

Files deleted were :

g:\seagate sync\vol\my documents\backup\WRAR300.EXE

g:\backup\WRAR.EXE

 

My PC is no longer able to recognise the USB device.

I am using a Seagate Freeagent 1000GB Desktop harddrive 9ZC2AG-500.

 

I thought Malwarebytes was only going to quarentine them and hit ok.

 

Cheers

Chris

 

 

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
0

Re: USB Device Not Recognized

Use a rear port on the PC, if that doesn't work, re-boot with it connected, if that doesn't work check the cable isn't twisted and fully inserted both ends and boot again.

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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Regular Visitor
Chris08
Posts: 2
Registered: ‎10-04-2011
0

Re: USB Device Not Recognized

Thanks for the response, i tried but to no luck.

 

After some time i found a link in the downloads section of this site for when software has been deleted from the  seagate drive, I downloaded and followed the steps and did a restart and all is well:smileyhappy:

 

Cheers

Chris

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
0

Re: USB Device Not Recognized

That was most likely a hibernating usb driver that caused that, glad you got it working again ok.

========================================================

DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Visitor
Nghia Nguyen
Posts: 1
Registered: ‎08-04-2012
0

Re: USB Device Not Recognized

[ Edited ]

Thanks for the response, i tried but to no luck.

 

After some time i found a link in the downloads section of this site for when software has been deleted from the  seagate drive, I downloaded and followed the steps and did a restart and all is well:smileyhappy:

 

Cheers

Chris

 

 

please tell me where are you download that fix software...please