08-17-2011 10:41 AM
My usb port in the external hard drive broke lose.it is the
Seagate Expansion External Drive 2TB .
How hard is it to fix this issue?
I can send it to segate if need be. However I've got personal banking data on it, an there for I'd rather not send it in. With out being able to connect the USB I don't know how to wipe it or transfer the data..
Any help / suggestions would be great.
08-17-2011 11:35 AM
Break it open and hook it up like an internal drive, if you have sensitive data it's not worth the risk returning it for what the drive costs, better knowing that your details never got into wrong hands, not saying that will be the case, but no company can 100% trust all employees to be honest.
08-20-2011 06:09 PM
I really appreciate the suggestion. However one thing I should have said. I'm using a laptop computer, net a desktop . There for I can't install it in the computer.
But you got me wondering if one of those docking stations will work?
08-20-2011 11:25 PM
I have the same problem. The USB Mini B port that allows you to hook up the wire that connects it to the computer broke on mine too. It's the 500 GB FreeAgent Go. I was wondering if it was possible to just get a replacement USB-SATA bridge board because I can't afford to just replace the drive because I have all of my business work and about $2000 of software on the drive. I only have my ultraportable HP Elitebook with a 1.8" internal drive, so I can't just hook it up to my computer and recover the info. Is it possible to just buy a replacement bridge board so I can put the drive in a new case since my warranty is expired? I really need to get my drive up and running again so my work isn't stalled for too long. Otherwise, if there's a dock of some sort that can connect to the SATA port and let me hook it up to the computer, I'd like some information about that too.
08-21-2011 06:42 AM - edited 08-21-2011 07:25 AM
While I'm still trying to find out if the docking stations will work like I suspect.
One thing I found today I'm also wondering if might be a better (Even lower priced) option which is
a new enclosure as it looks like they have the board and all inside that one would need. An most are priced under 10 bucks. But need to figure out what size the slots on the drive are. To see if they will fit an what not.
Any info on this too would be helpful
EDIT: So I forgot I bid on a docking station last night. Won auction today. So will know when it arrives if it will do the job. Got other uses for it to if it doesn't . Kinda wish I hadn't bid on it, since I found about the hd enclosures . Oh well.
06-18-2012 01:19 AM
I've broken mine open and can't see any way of attaching it up. There is no cable connected to the USB-cable socket. The socket is - or rather was - just stuck onto the board and not very securely. Looking at a number of forums, it seems a not uncommon complaint. Bad enough on any device, but on something likely to be used for secure storage it seems verging on unforgivable.
06-23-2012 11:27 AM
Contact support....they may have a solution for you on this.
Or...You can crack open the enclosure (recommend you contact warranty to get an OK first so you won't void the warranty) and connect it as a secondary internal drive or put it in another enclosure.
Sometimes this stuff happens....which is why it is important to backup your data to two locations...**read my signature** lol