FreeAgent Products

[an explorer]

good work

thanks a lot

[coosawjack]

I tried what xmustanguyx suggested but my Win 7 Pro only shows the second drive as Disk 4 and "No Media"....I get no error message or red arrow.....NO WORKY still!!!!

If I cannot get the 2 1TB SeaGate GoFlex drives to work together I have no use for either of them!!  Trying to replace two much older WD drives that have worked perfectly together....go figure!!??

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xmustanguyx wrote:

Ok, just got my 2TB FreeAgent GOFlex Desk and plugged it into laptop. Formatted it works fine. Plugged my 500GB FreeAgent GO and NADA. Swapped just as you guys did and nothing, both worked independently and would not work together.

Here's what I did to fix:

My system

Gateway with WIN7 64BIT home premium. Externals are USB.

Right click My Computer then click Manage, then navigate to Storage>Disk Management. Find the external

that shows a drive letter and change it to something else. (I don't think this is necessary but you can

change it to what you like after you get them to work. This is what I did to get it to work.)

Next, Right Click the the drive that is not showing up, in my case I changed the 500GB to N:\ and

the disk showing was Disk 2 Basic1863.02 GB. Right click the GRAY area in the right hand side. Just under

the red arrow that is pointing down. Under that you will see the error message if you hover over the HELP.

It says, at least on mine, "Offline (The disk is offline because it has a signature collision with another disk that is

online)"

Now that you right clicked it select ONLINE and this will bring it online and automatically assign another drive letter.

At this point you can change drive letters or whatever else.

Hope this helps, I'm not an agent of seagate or its companies...why couldn't someone who works for the company have fixed this? Took me about 5 minutes to research and troubleshoot.

Fixed below:

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[Cantbecanit]

"Hope this helps, I'm not an agent of seagate or its companies...why couldn't someone who works for the company have fixed this? Took me about 5 minutes to research and troubleshoot."

I do believe both me and Everrest did point at drive letters and how to change them on page one 

[keithme]

WOW so good... THANKS!! Saved me a few hours of searching/research.. good job!!

[keithme]

I'd have to agree with xmustanguyx though as there are SEVERAL posts for this and NONE of those others show an answer. I changed Drive letters, renamed the drive, etc. etc. but the solution in the end is "simple" so should be right there at the top as a solution don't you think.

(Seagate/Goflex IS the BEST though... )

Keep up the good work all.

[Cantbecanit]

Posts 5 & 7 on the previous page Keith

[Tom Thumb]

This did not work for me. I am using 2, 3tb goflex NAT devices. They automatically create 3 drive letters X,Y,Z. And when I installed the second drive there is no option in the installation feature for naming the drive if another exists. I manually renamed the share of the second drive with a 2 at tend and the attempted to re-letter the original installation to U,V,W.

After I renamed the drives I was able to see them separated from the computer I renamed the drive from. I had the other 2 computers on my network turned off so I would experience no sharing conflicts.

When I re-booted the primary PC it saw the primary drive listed with 6 drive letters directing to the initially installed drive i.e.. it simply duplicated the drive letter shares to the original partitions. When I booted the other PC's they would not recognize or connect to any of the drives and I can no longer access the drives remotely.

No go for Go Flex. and No Flex available unless they can resolve this issue I will be returning both drives.

I also had an issue with corrupted .avi files upon transferring to the drive.

[fishwrangler]

I'm having the same problem, but using Macs, not PC. I looked thru these threads but did found only PC related advice.

Please help!

Thanks!

~FW

[seaclient]

In my case it was simply lack of power.   USB 3.0 draws a lot of power compared to USB 2.0, and if you are running a USB 3.0 adapter for a laptop, you may need to add an additional power source.     This is particularly true if you are using your USB 3.0 adapter with the GoFlex line of portable external drives.     In my case the Goflex never showed up with or without a second drive. The USB 3.0 adapter card I use does have an optional power-in port which was hard to see, but never actually came with a separate PSU.

The powered drives, like the Seagate Expansion Drive, have an external power adapter unlike the Goflex.    Those will work with minimally powered USB 3.0 ports, but the Goflex ultraportables won't.   At least until you add a power supply.

My solution cost me an extra $30 to buy a power supply for the USB 3.0 card.   I had to buy an extra connector also, since the power plug was not the right size.