FreeAgent Products

[Daniel64bit]

I just purchased a Seagate FreeAgent Go (320GB) hard drive.  Will I be able to use it on my Vista 64 bit system?

[Tufelhunden]

Not sure about the FreeAgent GO, but none of the software works with the FreeAgent Desk on Vista Ultimate64.    You can manually back up the hard drive, but IMO that kind of defeats the purpose.

Very frustrating, as 25% of all vista sales are now 64 bit and I have 2 64 bit machines in my house.

Any news when software will be produced which works?

[AlanM · Accepted solution]

Please see here.

[RPush]

I also was disappointed when I hooked my new 1500 gig FreeAgent Extreme to my under $600 HP Laptop and found out that the Manager software won't run 64 bit Vista. So, I don't consider the problem solved until a 64 bit version is released.

How long is that likely to take?

[CShark]

I also do not think this is solved. Solved it when those of us that use 64 bit OSes can have software as well.  How can this be solved when the solution is you have no software and we do not support you.  That is no solution.  Windows 7 is coming and Seagate needs to get with it.  64 bit is the future and those who do not get on the band wagon will be left behind.  I just bought a Free Agent Xtreme 1 gb yesterday and imagine my surprise that it will not work (software) with my Vista 64 Ultimate.  I am going to return it.  I know I can use it without software, but that does not make Seagate see that they need to support us. I have purchased so many Seagate drives and have 10 of them in different comps right now they are great drives.  I have them in my new gaming machine in raid 0.  They are great. But imagine if Seagate made the internal ones not to support 64 bit.  They would loose all us homebuilding and gaming comp buyers because we want 64 bit. It is so way more stable.  Time to wake up Seagate!!!

Message Edited by CShark on 02-23-2009 02:47 PM

[Tufelhunden]

If I could have returned mine I would have.    To me this is crud, expecially considering the number of 64 Bit OS's out there (as I said previously 25% of all Vista Sales), and growing.  Seagate needs to get on the ball. 

[fed up]

I will never purchase another Seagate product.  Not only is the product not compatible with my 64 bit, but there is no information on the box to inform me of this problem.  The company also offers no help, or support of any kind.  Telling me it doesn't work after I have purchased the product is not helpful, and certainly does not solve the problem.  My business goes elsewhere. 

[turch1]

I ALSO WAS FOOLED BY THE BOXS SYSTEM REQUIREMENTS...WINDOWS VISTA...NO MENTION OF 32 BIT ONLY.

BUT WHAT SHOULD WE REALLY EXPECT...IT'S MADE IN CHINA.

THIS IS THE LAST PRODUCT I WILL EVER BUY FROM SEAGATE

[Edited in compliance of the community rules and regulations.]

Message Edited by BradC on 03-08-2009 11:35 AM

[iSpanky]

Well, add me to the list of suckers who bought a Seagate product whose packaging said it supported Windows Vista.  Who'd a thunk they only meant 32-bit and not 64-bit...  especially since they didn't specify which version they supported in their packaging.  ie...  if you name a particular product line which has multiple versions, and you don't specify ANY particular version, you are implying that you support ALL versions of that product line.

Seems to me there might be grounds for misrepresentation here...  not that I condone legal action as a first course, but in light of their cavalier attitude towards non-support of 64-bit, it might make them sit up and take notice.

[jonmaro]

Sorry, but a workaround is not a solution.  I have several seagate drives, but my next one won't be.  Vista 64 is not exactly obscure.