03-29-2012 03:16 PM - last edited on 03-29-2012 11:51 PM by MrMatthew
I've used this drive before on XP PRO, and now in Win 7/64 Seagate Manager doesn't see drive at all. Need to get to its ENCRYPTED folder.
Win 7/64 bit Device manager and drivers are OK
Model number: Seagate FreeAgent GO 500gb
S/N: [Edited: Removed personal information per the community rules and regulations.]
Searched all over the net but couldn't find the answer.
thanks in advance
Solved! Go to Solution.
03-30-2012 05:25 AM
Plug it in at boot time, then go to disk management and assign it a drive letter, should be visible then and you won't have to format it to get it to show.
03-31-2012 03:50 PM - edited 03-31-2012 03:53 PM
EDIT:sorry about posting S/N number
I should mention that windows sees the drive and this drive has assigned number. See attachment.
I can go in the drive and do whatever,but can't OPEN encrypted folder. On SEAGATE STATUS ICON [Which I've used to get in encryption] there is an option but I CAN'T click on ENCRYPTION. There is only SEAGATE MANAGER,EDIT BACKUP SETTINGS and EXIT option I can use.Others are not use-able.
Today SEAGATE MANAGER was even disappearing when opened.
04-01-2012 10:44 PM
thanks to this thread I fiexd it,Seagate service was not running ........
message #10 user ferraroj:
I found that there is a service that had to be started before the manager will see the connected drive. Go to the controller panel->administrative Tools->Services, in the last of services look for Seagate and ensure that it is started
06-23-2012 10:16 AM
Thank you so much, baachor! I had exactly the same problem (Windows XP would recognize my FreeAgent/GO, but Seagate Manager would not), until I found that the Seagate Service was disabled. This had been bugging me for over a month.