01-22-2010 07:41 PM
How do I install applications and create a "desktop environment" on my FreeAgent Go 500 GB drive? I searched for 'how to' instructions online, but all the results are links to purchase the product from different vendors. I cannot find instructions in the Support section. I tried to search the Community Forums, to no avail. If this has been discussed ad nauseum, please, please, please point me to a few threads.
This is what I mean (redacted from the product description on Amazon.com, and it's in the product descriptions of innumerable other retailers):
"Take your desktop environment and all of your files to go. The FreeAgent Go portable hard drive can run more than 100 free and pay-to-use applications on any PC without installing or storing programs on the host computer. Carry your browser, favorites, passwords, IM client and contacts, email client, cookies, settings and files; so whether you're using a computer at work, school, a business center, an Internet cafe, or a library, you have your desktop environment there when you need it.... no trace of your last session to tempt the next person on a borrowed computer. It also provides strong file encryption to protect your content, and lets you sync your files from several PCs.... Plug in the USB 2.0 cable to a PC and your personal desktop environment launches automatically."
I tried to download and install Adobe Acrobat Reader as a test run and wasn't able to install is. I'd like to put applications that I use a lot on this drive -- it's one of the main reasons I bought it.
01-25-2010 01:11 PM
I just spoke with a telephone support technician and showed him the FreeAgent Go product description from the retailer I bought my device from and also a press release on the Seagate site. He told me that Seagate does not support this type of use of their external drives.
When I brought up Ceedo (which I learned about while searching the forum), he went to discuss with a supervisor and then told me that Seagate used to provide Ceedo with the FreeAgent Go Classic model and no longer provides it nor provides support for it. You'd have to purchase Ceedo or purchase another third-party software to use the Go drive as advertised.
I'm on hold right now to speak with a manager about FreeAgent Go product mis-information by a whole lot of online retailers. This is ridiculous.