01-24-2011 07:33 PM
Ok I have FreeAgent desktop and it has been working great, i was deleting all the movies off that I had on there and was going to put different ones on there but something got messed up somewhere and I'll admit I wasn't paying that close of attention... Bottom line is that now when i try to open up the external hard drive, thats the error I get... "You need to format the disk in drive G: before you can use it" so I click on the tab "Format disk" and then another window pops up that gives you specific options to change, Capacity: File system: Allocation unit size: blah blah, so I click Restore device defaults then click Start... Then it says formating will erase everything.. click Ok, then it says Windows was unable to complete the format... so I cant do anything with it.... anyone got any suggestions as to what I did and how I can fix it? thanks
Solved! Go to Solution.
01-25-2011 08:00 AM
Is the data backed up?
If not, back it up immediately. If you can't, use a data recovery software.
Then try chkdsk.
If that doesn't help, then reformat the drive. That will erase the drive.
01-25-2011 11:46 AM
I can't even run the Error-checking on the drive because it says "This disk check could not be performed because the disk is not formatted." So I'm just going to defragment it hopefully that works. Thanks for your time
01-25-2011 12:48 PM
Ok.. I got it working again from the advice you gave, but instead of having 1.5 TB of space now it only has 867 GB of space... Know how I can recover the missing 600+ GB's??
Thanks again in advance
01-26-2011 07:41 AM
Please right-click on (My) Computer.
Find the drive in the lower window - what size is/are the partition(s)?
01-26-2011 04:19 PM
Disk 1 47.34 GB 259.61 GB 182.27 GB 27 MB 40.86 GB
Basic Unallocated Healthy (Primary Parition) Unallovated Healthy (PP) Unallocated
To make things better when I was messing with this earlier had deleted one of the partitions in there and it appeared to make the total disk size decrease... I know I'm great with this stuff ha ha...
01-27-2011 10:55 AM
OK, you're almost there.
See how it says 1397.26 GB?
That's the total size, right there, so you just need to erase the whole thing and you'll be done.
Everywhere where it does NOT say Unallocated, right click. Choose "delete volume" and "delete partition"...just delete everything. Remember that this will erase all the data.
Once you've done all the deletions, you'll see the whole thing as Unallocated. Then you can right-click to create a new partition. Follow the wizard to finish it up. Make sure you choose "perform a quick format" when given the opportunity.
01-28-2011 07:41 AM
Here's why it seems smaller than you thought - http://seagate.custkb.com/seagate/crm/selfservice/
02-11-2013 11:20 PM
This is an old thread but it fits me almost perfectly. I have a 320 GB FreeAgent Desktop (PN 9NK2AG-500) that suddenly stopped being useful. Under disk management I see three primary healthy partitions, 107.4GB, 117.43GB, 73.24GB labeled H, G, F. If I try to delete any of the volumes I first get a message that the data will be deleted. If I say continue I get this message: "The System cannot find the file specified." So I cannot delete the volumes or the partitions. Help will be greatly appreciated. PVRalph