No need to upgrade to 2.20.
First, do you have shared folders set up on the NAS? Sounds like you don't. Using the NAS to serve up media files (via Media Server) is not necessary and has been problemmatic not just on this device but others. Set up a shared folder on the NAS, confirm you can connect to it from a PC, and then head to the FAT+ Network and set up a shortcut to the share from there.
Other recommendations (not related to your specific problem but other NAS issues)
1. Turn off auto-update on the FAT+. Only update the firmware if you are having problems.
2. Assign a static IP address to the NAS.
This thread verifies these other issues and ways to solve them.
Give the above a try and let me know how it works out.
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- Please search the forums first and remember, these are COMMUNITY forums so don't expect Seagate techs to trot out some new firmware update because you don't like something. To be honest, they don't even visit these forums. Be nice, verbose, and mindful.
- There are
sticky threads that can also answer many of your questions
- Reinstall firmware with the
COLD METHOD
