FreeAgent Theater and GoFlexTV

[numberonedon]

so ive had my theatre+ for about nrly 2 yrs and the warrenty has JUST run out,

anyways my problem is NONE of the usb sockets are woking,i havent tried the go port,but as only a go drive will work,i cant justfy the expence if thats broken too.

i cantdo any firmware updates due to no usb sockets working,the firmware im on now is--2.23.348044e

when i plug any drive in it doesnt even make the hidden theatre folder on the hard drive inserted,

i havent taken it apart or anything........yet so any help would be greatly appreciated,im propper devasted that its broken,but i did nothing so cant undertsnad,

i treid the online update to and it says no update available,

thanks,any help would be great,

[bodhi78]

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numberonedon wrote:

so ive had my theatre+ for about nrly 2 yrs and the warrenty has JUST run out,

anyways my problem is NONE of the usb sockets are woking,i havent tried the go port,but as only a go drive will work,i cant justfy the expence if thats broken too.

i cantdo any firmware updates due to no usb sockets working,the firmware im on now is--2.23.348044e

when i plug any drive in it doesnt even make the hidden theatre folder on the hard drive inserted,

i havent taken it apart or anything........yet so any help would be greatly appreciated,im propper devasted that its broken,but i did nothing so cant undertsnad,

i treid the online update to and it says no update available,

thanks,any help would be great,

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You can buy this adapter for the mini USB port and try that port. No need to justify expense :-)

http://www.dealextreme.com/p/usb-a-female-to-mini-usb-5-pin-female-adapter-26780

[numberonedon]

ive just ordered one now so i will see if itw orks,,ivebeen told ther setup is such a way ONLY go drives will work in that socket?

and stil my queation hasent been answered,,i havent dropped,banged,spilled water on the theatre+ box at any time? i noticed a while bak indexing was taking longer,

so that part has been ordered has anyone else got a fix what will make the normal usb sockets work?

[bodhi78]

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numberonedon wrote:

ive just ordered one now so i will see if itw orks,,ivebeen told ther setup is such a way ONLY go drives will work in that socket?

and stil my queation hasent been answered,,i havent dropped,banged,spilled water on the theatre+ box at any time? i noticed a while bak indexing was taking longer,

so that part has been ordered has anyone else got a fix what will make the normal usb sockets work?

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That was wrong info. The mini USB works the same way. The only restriction is the shape, i.e. that only the GO drive wil fit in that slot.

Get that adapter, and reflash the FW to 2.20 using USB. After that you will be able to log in and see inside the FAT+ by telnet and the problem hopefully will be obvious.

Indexing taking longer could be:

1. the disk is full or

2. the disk file system is corrupted somehow and needs to be fixed. You can do that while the disk is attached to a PC.

[numberonedon]

im unable to folash the firmware becoause NO USB sockets are working

can i do the update through the network connection? i can play movies or anything through network connection but like i said IT WILL NOT READ ANDYTHING PLUGGED INTO THE USB 2.0 SOCKETS i havent tried the go drive socket yet but im unoptamistic

[prairiedog]

"Get that adapter, and reflash the FW.."

I am pretty sure he meant update the firmware using the NEW USB port you have "created" with the adapter.  Did you get that already and it did not work?

[numberonedon]

the adapter hasent arrived yet,as soon as it does il try, wiont reflasihng dongrade the firmware? thats totally fine then i,.e the box lets you donwgrade no prblem?

well cant domuch til it arrives and now its bank holiday, so il post in the week when it arrives fnigers x'd

[prairiedog]

Downgrading won't be a problem at all.  The goal here is to diagnose why the usb ports don't work, and you can't properly diagnose with ver. 2.23.  The 2.20 version allows users to telnet into the device itself, at which point you can view log files and other things that will help with this diagnosis.  Bodhi is very helpful - please report back when you try this out when you get the adapter, there may be other people who have this issue and your testing could help.

You will be able to updated to 2.23 when this is done.

[bodhi78]

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prairiedog wrote:

Downgrading won't be a problem at all.  The goal here is to diagnose why the usb ports don't work, and you can't properly diagnose with ver. 2.23.  The 2.20 version allows users to telnet into the device itself, at which point you can view log files and other things that will help with this diagnosis.  Bodhi is very helpful - please report back when you try this out when you get the adapter, there may be other people who have this issue and your testing could help.

You will be able to updated to 2.23 when this is done.

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Thanks prairiedog! indeed that's what I meant. There is a chance to see if the mini USB port still works with the adapter. This problem I think could be fixed by Cold upgrade/downgrade.

[numberonedon]

WE HAVE PROGRESS

the parts arrived fitted and my media player now reads the flash drive, BONUS!

so it indexed really fast wich is great!

gunna now find the 2.20 firmware and do the img to the usb root and turn on see what happens(if the normal update dont work)