GoFlex, GoFlex Desk, GoFlex Pro, GoFlex Slim, & GoFlex Turbo

[binubrocha]

Hello.

I followed to the dot the instructions on how to install the MacInstaller.dmg so I can use my external drive for both Mac & Windows but to no avail. I am seeing the drive in Mac but only on Read Only. 

What else should I do? It is working well on windows as Read/Write.

Please Help.

Thanks

Binu

[binubrocha]

btw, I am on OS X Lion 10.7.3 Version.

[AskTheLeaf]

I'd like to start with the basics on this. Did you follow the steps listed in this knowledge base article to set up the drive for both Mac and PC?

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=216951

Let me know and we'll take it from there. 

[deliberations]

I'm having a similar problem. I bought my drive, plugged it into my Mac (running Lion), and backed up some files. There was no software to run, no instructions, so I just figured it was working out of the box like it should.

Now, suddenly, it's gone readonly, and I have no idea how to reset it. Disk Utility can't even verify it. What do I do?

[davschnorr]

I am having the same problem, I have tried the paragon fix and everything. My drive is read only still.
I am running Snow Leopard - Mac OS X 10.8
 

[hankus3000]

I had the same issue. Found the answer on another thread...

1. Go to the drivers page: http://www.seagate.com/support/downloads/

2. Download "NTFS Driver for Mac OS"

3. Install

Done. Worked for me. Hope it works for you.

I got my Seagate at Staples on sale, for backing up some stuff. NOT user-friendly. I'll be going back to LaCie for my next one.

[davschnorr]

I am unsure how that fix worked for you, I uninstalled old software and installed the "NTFS Driver for Mac OS X". I tried this twice, checked over all possible settings. It is still read only!!! 
So frusturating!!! 

[deliberations]

Is there another step? Just installing the software didn't help me, or another user who posted below. It's still read-only.

Definitely never buying a Seagate again. Support is non-existent.

[pinzip]

I ran into similar problem and after hours of search, I finally got it to work by following the instruction posted by silence711 at the thread below:

http://forums.seagate.com/t5/GoFlex-GoFlex-Desk-GoFlex-Pro/Drive-not-seen-when-Paragon-NTFS-is-insta...

[davschnorr]

Hey guys! So I found the problem, with my drive atleast. The adapter for the drive was actually broken, worked fine for read-write on my PC and read on my MAC, heres how I found out it was broken. 
After a while with live chat support this is what we figured out.

Go to the system profiler, by clicking "About this Mac" from the Apple button 

-  click "More info..."

-  click "system report" 

-  find the "USB" entry and look for the "FreeAgent Go flex" entry

This is where we found out it was broken.

-  Look to see what the manufacturer is listed as... mine was listed as a bunch of garbled symbols. 

-  This means that the adapter is broken, you can get it replaced my calling support 1-800-732-4283, and you won't have to loose any data on your drive.

I hope this will help anybody who might be having the same problem. This problem is very frusturating, however support was very kind and helpful.