03-08-2012 09:11 PM
I followed to the dot the instructions on how to install the MacInstaller.dmg so I can use my external drive for both Mac & Windows but to no avail. I am seeing the drive in Mac but only on Read Only.
What else should I do? It is working well on windows as Read/Write.
03-13-2012 09:40 AM
I'd like to start with the basics on this. Did you follow the steps listed in this knowledge base article to set up the drive for both Mac and PC?
07-29-2012 05:23 PM
I'm having a similar problem. I bought my drive, plugged it into my Mac (running Lion), and backed up some files. There was no software to run, no instructions, so I just figured it was working out of the box like it should.
Now, suddenly, it's gone readonly, and I have no idea how to reset it. Disk Utility can't even verify it. What do I do?
08-03-2012 02:05 PM
I had the same issue. Found the answer on another thread...
1. Go to the drivers page: http://www.seagate.com/support/downloads/
2. Download "NTFS Driver for Mac OS"
Done. Worked for me. Hope it works for you.
I got my Seagate at Staples on sale, for backing up some stuff. NOT user-friendly. I'll be going back to LaCie for my next one.
08-03-2012 05:42 PM
I am unsure how that fix worked for you, I uninstalled old software and installed the "NTFS Driver for Mac OS X". I tried this twice, checked over all possible settings. It is still read only!!!
08-11-2012 10:36 AM
Is there another step? Just installing the software didn't help me, or another user who posted below. It's still read-only.
Definitely never buying a Seagate again. Support is non-existent.
08-18-2012 04:36 AM
I ran into similar problem and after hours of search, I finally got it to work by following the instruction posted by silence711 at the thread below:
08-28-2012 09:07 AM
Hey guys! So I found the problem, with my drive atleast. The adapter for the drive was actually broken, worked fine for read-write on my PC and read on my MAC, heres how I found out it was broken.
After a while with live chat support this is what we figured out.
Go to the system profiler, by clicking "About this Mac" from the Apple button
- click "More info..."
- click "system report"
- find the "USB" entry and look for the "FreeAgent Go flex" entry
This is where we found out it was broken.
- Look to see what the manufacturer is listed as... mine was listed as a bunch of garbled symbols.
- This means that the adapter is broken, you can get it replaced my calling support 1-800-732-4283, and you won't have to loose any data on your drive.
I hope this will help anybody who might be having the same problem. This problem is very frusturating, however support was very kind and helpful.