04-28-2012 12:03 PM
I bought and installed a 1.5 TB Goflex in November as a backup drive. (Win 7, new desktop computer)
It functioned until last week, when I powered down my home computer system while I was out of town. When I powered up again, the Goflex started making clicking sounds and fails to be recognized by the system. I assume it's dead. If anyone can suggest otherwise, great.
But I assume that I'll need to get a refund. I'm concerned about security of data on the drive, once it leaves my hands. I never enabled security, never expecting it would leave my hands. Does anyone have any thoughts on that?
05-01-2012 12:02 AM
I have a very similar issue as well.
Seagate GoFlex Desk for Mac
Bought in December
Worked great 5 days ago
Is not recognized by my MacBook Pro (Lion) by either USB or Firewire cables
Clicking sound is louder
Any help would be great!
05-01-2012 06:54 AM
Was this drive recently purchased, or are you wanting to try and process a warranty replacement? If the drive was purchased last year, you probably would not be able to get a refund, but if the drive is warranty replaced by Seagate, all drives are completely erased when received.
Let us know if you have any other questions or concerns.
07-09-2012 06:28 PM
My 2 month old 3TB GoFlex Home is making a 'click like noise', the HDD i know isnt clicking like a failed HDD would. The HDD is never hot, my devices see it on the network (i mean can connect to). any thoughts?