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Visitor
Mum2Two
Posts: 1
Registered: ‎10-12-2011
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Accepted Solution

Error Message when trying to backup

I've had my GoFlex for a while now, and have had no problems backing up.  All of a sudden I am getting an error message for everyone of my files when I try to back up.  The message is:

 

Not Supported/File skipped (backup of operating system files and folders ( those that have both system and hidden attributes) is not supported)

 

I also use my drive to save school work (I'm doing my master's degree) and other files that are too important, to not have on another drive (I've lost work before).   I have no trouble accessing files I've saved or to save files on the drive.  Back-up just won't work. 

 

I couldn't make heads-or-tails what the troubleshooting section was saying.  Anyone have any ideas?

 

I don't consider myself incredibly tech savvy, but can usually do fine if things are explained without tech jargon.  

 

Thanks.

Moderator
AskTheLeaf
Posts: 2,677
Registered: ‎06-13-2011

Re: Error Message when trying to backup

Here's a knowledge base article that explains the error message and how to adjust the backup program:

 

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=209671

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