GoFlex, GoFlex Desk, GoFlex Pro, GoFlex Slim, & GoFlex Turbo

[boredbored]

Hello,

I'm having trouble with a FreeAgent GoFlex 1TB USB 3.0 drive that I just received. First of all, it isn't letting me delete the software that came preinstalled on the drive. When I try to delete the Seagate folder or the Userguides folder, I get error 0x80070091: the directory is not empty.

Also, when I try to delete other files, they delete but are still being displayed on the drive, and they say "could not find this item this is no longer located in F:\. Verify this item's location and try again"

Can anyone help me solve these two problems. If possible, I'd like to avoid having to format the drive straight out of the box.

Thanks in advance.

[kenji57]

You need to change the permissions for the folder. Right click > Properties > security tab.

Set permissions here or under advanced change owner

For the deleted files still showing hit F5 to refresh the folder view.

[boredbored]

Hey,

Thank you for your reply. Now the HD isn't even being read.  When I try to copy a folder to the HD, I get the response "Could not find this item This is no longer located in Computer. Verify the item's location and try again."

[kenji57]

Is it plugged into a USB 3.0 port? (USB 3.0 will have a blue plastic guide inside). I suggest plugging it into USB 2.0 port (not blue)  to eliminate one source of problems and see how it works. 

I am not sure I understand what you are saying in your post, where the item that can't be found is supposed to be. Is that the source or destination? Does the drive still show up as F:/ ?

If you haven't copied anything to it yet there is no harm in formatting it, 

[boredbored]

After lots of research, I found I went into disk management and fount my drive to be unallocated. Not sure why that was the case, but after I created a volume it seems to work fine now.

Thanks a lot for your help, Kenji.

[boredbored]

Actually, spoke to soon. Same problem is occuring. I've attached a screenshot of what's showing up on my computer management. Any idea why it is listing my HD as disk 2 and 3 (3 being unallocated)?

By the way, I've tried it in both my USB 2.0 and 3.0 ports

[kenji57]

I don't know what's going on there.

From the screenshot, you only have 2 volumes but 4 disks (Disk 0 to 3  with only disks 2 and 3 showing in the screenshot).

Unallocated and RAW means the filesystem has been wiped so you need to reformat the drive, but I don't know why your drives are showing up twice. I've attached a screenshot from my device manager to show the expected picture.