05-02-2012 08:38 AM
I have a 1Tb Free Agent GoFlex Drive that powers on and spins but refuses to be recognized (errror message "USB device not recognized" ) by my Windows 7 PC. It is recognized and works when connected to a Windows XP machine, but only if i plug it in before turning on the computer (if i try just plugging it in i get the error message).
I've tryed reformatting the drive but that didn't work (it is still recognized but XP on boot but not 7)
Any ideas why this would be? could the cord be the issue?
06-19-2012 04:34 PM - edited 06-19-2012 04:35 PM
I have a Dell Latitude E6400 with the latest BIOS.
This drive was recognized by my laptop/windows explorer in April, but not now
Device Manager says the device is working properly, but it does not appear in the list of drives
What should I do?
06-19-2012 07:47 PM
Where does the drive show in device manager? Is it under disk drives or is it under universal serial bus controllers?
If it shows under disk drives, select the volumes tab at the tob and select populate, what information does it provide you or does it give you an error?
06-20-2012 10:26 AM - edited 06-20-2012 10:27 AM
Thanks so much for responding
The drive shows up under devices (not USB)
Here is the info when I click populate:
Partition Style: Master Boot Record (MBR)
Capacity: 953869 MB
Unallocated Space: 1 MB
Reserved Space: 0 MB
Volume: FreeAgent GoFlex Drive (I: ) Capacity: 953867 MB
The General tab says the device is working properly
When I try to update the driver, I get a system message saying that I already have the latest driver
The drive still does not appear as an option under My Computer
06-22-2012 06:12 PM
How does it show in disk management?
06-23-2012 06:24 AM
It shows up in disk management. When I right click and select open, I can access the drive and its contents.
The funny thing is that it was available the whole time on My Computer, but the drive was labeled as an old network drive. I renamed it to FreeAgent GoFlex.
Thanks for your help silence711...much appreciated
06-23-2012 06:54 AM
Funny how poking around in the system a little can sort things out lol
Glad it started working for ya!
06-23-2012 11:16 AM
I have GoFlex Home 3TB, Cisco WRT310N V2, Desktop PC (Win 7 64bit) does not recognize the drive. Get NETWORK ERROR "Windows cannot access \\goflex_home" Error Code: 0x80070035. Can not map netork drive. Under Win Explorer the drive does appear as "GoFlex Home:UPNP-AV" in two places, 1) under Media Devices & 2) Under Storage. When I click on either of them it opens Windows Media Player! PLEASE HELP!
06-23-2012 10:31 PM
refer to my reply to your other post.
This thread is about a different Goflex drive not the Goflex Home