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Regular Visitor
Peterb1612
Posts: 3
Registered: ‎02-01-2012
0

FreeAgent with Firewire/USB desk shuts down afrer 10 mins or so idle. Windows 7

I have been using a 2TB freeAgent drive witrh the basic USB interface for a while, but this had used my last usb port, so I thought of upgrading to a firewire desk to free up a usb port.

I made the changes while everythging was powered off and when I restored power and booted the PC the drive was eventually recognised and I could access it.

 

What I found was that if I didn't access the drive for around 10 minutes it would shut down; the lightrs went out and Windows could no longer see it. I have to reboot the PC to get it working again.

 

Any ideas what is going on as this is the first time I have used firewire and I'm not sure if I am doing things right.

 

 

Regular Visitor
Peterb1612
Posts: 3
Registered: ‎02-01-2012
0

Re: FreeAgent with Firewire/USB desk shuts down afrer 10 mins or so idle. Windows 7

slight mistake in my first post! I donl't need a reboot to bring the drive back to life, just power it down and back up.

Moderator
MapleTree
Posts: 230
Registered: ‎11-21-2011
0

Re: FreeAgent with Firewire/USB desk shuts down after 10 mins or so idle. Windows 7

Hello, 

 

You should be able to use the built in Seagate Dashboard software and change the power save settings under drive settings. Try setting it to never and let us know if that helps.

 

If you have any other questions, please let us know.

Regular Visitor
Peterb1612
Posts: 3
Registered: ‎02-01-2012
0

Re: FreeAgent with Firewire/USB desk shuts down after 10 mins or so idle. Windows 7

I tried setting the power save timer to "never" but this hasn't changed anything in that the drive still shuts down.

 

When I wrote that powering it off and then on would bring the drive back on, this was incorrect. What makes it come to life is unplugging the firewire connection on teh drive and reconnecting it.

 

Also when I turn my computer on, the drive does not come to life unless I disconnect/reconnect the firewire cable.

 

My motherboard, an ASUS M2A-VM HDMI, only has a 1394a connection and so I bought a Belkin 800/400 cable in order to connect the drive.  I think that should drive, but as I wrote earlier, this my first go with firewire.