Reply
Visitor
yu sun
Posts: 1
Registered: ‎07-13-2012
0

GOFLEX 3TB with windows 7 64bit cannot show the driver on Computer

I just got a GOFLEX 3TB  and it worked on my Mac at the first place.

But when I tried to plug it into my PC  it's a DELL windows7 64bit with service pack 1

The computer automatically install the driver and the hard dirve can be dectected through the device manager.

And it says the device work properly, however, it cannot show on the explorer as a driver that I can't do anything.

I attached a photo.

I tried some blogs  solutions but didn't work. One of them is going to run--\\GOFLEX_HOME. and it says windows cannot access to it.

 Please help me. thank you.

 

 

Visitor
TomQA
Posts: 2
Registered: ‎07-15-2012
0

Re: GOFLEX 3TB with windows 7 64bit cannot show the driver on Computer

[ Edited ]

I think the problem is the size of the drive. Apparently 3 TB externals create a problem with Windows 7 64 or 32.

Zettabyte
kenji57
Posts: 504
Registered: ‎04-13-2012
0

Re: GOFLEX 3TB with windows 7 64bit cannot show the driver on Computer

Drives larger than 2TB are only a problem for the old MBR partition table addressing. New GPT drives should have no trouble.

 

Yu Sun, you said the drive worked on Mac before. Do you know how the drive is formatted. Mac uses HFS+ filesystem and Windows uses NTFS. They are not compatible.

 

Can you have a look in Win7 Disk Management and maybe post a screenshot of what that shows? 

Go to Start, Rightclick on Computer and select  Manage to open Disk Management

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)