08-05-2012 10:12 PM
Ok so I'm having some serious issues with my external and I really need help. It worked fine yesterday and now all of a sudden I the HDD started making these weird squeeking noises and was not listed under my computer. I went into the device manager where it has the code 10 under properties. It worked for a little bit but was only listed as having 5 gigs of data which i'm fairly certain is wrong because all my music is on this drive. I've tried switching to another PC,updating drivers via device manager, uninstalling/installing, and I'm all out of ideas, please help this external isn't even a year old.
08-07-2012 01:28 PM
Sorry to hear about your drive no longer having all the data stored.
Here's a knowledge base article with the information we have available about code 10 messages:
If you need to retrieve the data that's on the drive, it would be best to contact a data recovery service at this point: