05-08-2011 03:50 PM
It's been a little over 24 hours now since I disconnected my no longer sleeping GoFlex drive, and I haven't had the finder crash since then. I haven't messed with anything else, so I think I can safely say that the new utility/drive combo was responsible for my finder crashes. Each time the finder would hang, I would force quit it, and it would refuse to restart again. I could not get the computer to reboot without a hard restart. Throughout the whole ordeal, the Seagate drive kept purring along without sleeping, so I guess Seagate can say their mission was accomplished.
05-29-2011 05:53 AM
First-off, thanks to AlanM for providing at least some support. I understand that one person on a forum cannot help with every issue but still - I can kinda use my GoFlex now.
I own the 2TB Usb 3.0 variant. It would just drop the connection randomly when connected to my Macbook Pro 5,5 (SnowLeopard 10.6.7).
Seagate Diagnostics reports a Firmware of 0D0B.
I installed the newest version of the Seagate Software Bundle (1.1.2), this one:
At the moment, the drive still randomly drops the connection, but I dont have to cut the power to make it work again. At least it works long enough for a proper backup to finish and my Finder is not crashing.
As you can guess, this is still not acceptable - while all checks come out succesfull, I am clearly stuck with a not working product.
08-03-2011 10:46 AM
I realize that most of the people that were experiencing the problems with this drive have already given up by now, but I just got a new iMac and am now running Lion, so I thought I'd give the drive another try (hope springs eternal). It worked fine with the new Seagate software bundle initially, but as soon as the computer went to sleep, there was nothing to prevent the drive from going to sleep anymore. When my Mac woke up, the drive was still shown as mounted, but inaccessible. The finder did not have a hard crash, but was unuseable until I unplugged the drive, at which point everything recovered without the need for a restart.
I'm still puzzled why this one drive has these issues and others do not, or why Seagate tries to solve the problem from the upstream end, instead of fixing the issue from within with firmware that solves the sleep problem internally, from the drive's end of the problem.
A quick search of the net reveals that Seagate has a public relations mess with this drive that is tarnishing it's reputation with consumers. There are very few positive reviews of this drive, and for good reason. Even Windows users report some of the same problems. I'm still dismayed at how this has been handled.
10-29-2011 03:23 PM
I sucked it up, drove over 60 miles into Ohio (all of the Best Buy stores in the greater Pittsburgh area are out the adapter and the web-site lists the product as backordered; ironic coincidence??) and I purchased the firewire base for the GoFlex Desk. Seems to have solved the problems. I spent days researching how to fix all of the problems that every other MAC user was having with this drive. Seagate just screwed the pooch on this one and it is quite clear that the USB 3.0 base is clearly not something that should ever used with a MAC.
So far, everything is working as it should.
Now if I could only get Seagate to reimburse me for $2000 that I am shelling-out for a RAID recovery of my Lacie Drive. As it turns out, the Lacie RAID drive consisted of 4 Seagate Barracuda drives that had a known fatal firmware problem...
11-01-2011 08:35 AM
Alan you are incompetent and are wasting our time.
Your utility caused a bigger problem then the one it solved according to colorwave, why would we even install it?
Are we your guniea pigs? Then you should pay us not the other way around. Put together as consumers, we paid thousands of dollars to Seagate believing the FALSE ADVERTISING on your packages, so Segate basically STOLE our money and is running away with it. In the meantime you are asking irrelevant questions about serial numbers of cables ...
I will do my best to tarnish your reputation on all external forums such as Amazon's.
11-01-2011 09:00 AM
Hi there folks!
Unfortunately all comments here are true. Definitely. I owned this product until I give up after several tries of trying to setup under MAC. No luck at all. The product is a failure and it doesn't work on MAC. Period.
I gave up and sold to a friend of mine which runs Windows. That works fine!
So, forget about running on MAC devices. It only works under Windows. And regarding Seagate side, I still don't understand why anything really efficiently wasn't performed yet so new or actual users could have this product running under normal conditions as expected and more as announced. Helloooooooooo!!!!
This is sad.
11-01-2011 09:05 AM
"The compatible with MAC and PC icon means that the drive could be used with both MAC and PC without formatting the drive , using simply the paragon driver, but it was not meant for the interface cable."
This is a quote from Noxon who is quoting Seagate Support at this other thread (WHICH HAS BEEN UNRESOLVED FOR ALMOST A YEAR NOW AND THIS IS THE FINAL EXCUSE!?!?)
11-01-2011 09:08 AM
Please write about your problems in Amazon's product reviews because after all their failures to address our issues, SEAGATE IS STILL ADVERTISING THEIR PRODUCTS AS MAC COMPATIBLE AND SCAMMING MORE PEOPLE:
11-01-2011 09:21 AM
It may be worked for ya but honestly you are out of a statistic where more than 80% of potential buyers had gave up after months of attempts. I'll never ever share this product with a MAC friend.