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William Fellows
Posts: 1
Registered: ‎01-21-2012
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GoFlex Home: New unit, unable to install or login directly although connection is live, help!

First apologies if this replicates past questions, I tried a search but was unable to locate the problem.

 

Second, the problem and parameters (with apologies in advance for naive language, etc).

 

A few months ago I bought a GoFlex Home unit for wireless backup - at home, but only just got around to installation.

 

I have been unable to successfully use it as while it is properly connected to my home network (lights green and white, pings fine as per troubleshooter; looking for the GoFlex on my standard Win7 network window I see it fine and can click, although it asks for a user name and password, neither of which I have since I have never set it up) neither dashboard nor direct access as described successfully access.

 

I am operating off of a Thinpad T410s running Win7 Professional, and am using Firefox 9 as browser. The homenetwork has a LinkSys route (model WAG354G (EU)) and has otherwise functioned fine.

 

On the later, entering //goflex_home generates an internal server error message

(from http://goflex_home/admin/wizards/setup/wrapper)

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator,
 root@localhost and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.</p>
<p>More information about this error may be available
in the server error log.</p>
<hr>
<address>Apache/2.2.3 (Red Hat) Server at goflex_home Port 80</address>
</body></html>

 

I am at a loss as how to fix this.