GoFlex, GoFlex Desk, GoFlex Pro, GoFlex Slim, & GoFlex Turbo

[Hanuman]

Hi Liak:
You can save a lot of grief by buying a USB 2 adapter or the FireWire / USB 2 combo adapter.
I think it may be pertinent that the Seagate box I had said compatible with 32 bit only mac os.
Good luck,
r

[Liak]

Thing is I don't know where to get it. If anyone in Perth happens to know where to get one from retail I'd love to hear it! I see the drive+adaptor combo for sale in electronic stores but never the adaptor alone.. 

[Hanuman]

I bought mine at Best Buy in the US.

Here is a amazon link:

http://www.amazon.com/Seagate-FreeAgent-GoFlex-Desktop-Adapter/dp/B003KGBBRM/ref=sr_1_1?ie=UTF8&qid=...

I hope this provides you a start that helps in your search.

Seagate agreed to exchange my usb 3  dock for one of these but wanted to downgrade my product from the original warranty (whatever that means). I decided to just buy the firewire/usb adapter and not deal with waiting and shipping and waiting. (for the twenty bucks there is a lot in the box)

Good luck!

r

[Pedr0]

Indeed why do they advertise this as MAC compatible? I got my Seagate HD yesterday and tried to connect it to the mac at my office today and it is all sorts of trouble. First it didn't light up. On my third attempt, I discovered I should not push the USB plug all the way in. So lights on, I start hearing a "bip-bip-bip" and Finder didn't find it. I thought "well, maybe I didn't get precisely how far I must push the USB plug". So a few trial and errors later, it's finally working. But really? I've tried 4 different USB entries in 2 different machines, and they are all this sensitive to how far you push the plug in! Now I find myself with two options: return or get the dock. 

I'll try to get a new cable from Seagate to see if that's the problem. If not, back to Amazon with this HD.

[beckettron]

I had the same issue with a brand new GoFlex 2TB drive everyone else is describing right out of the box.  I followed your advice, downloaded FindAnyFile an deleted EVERY Seagate file on my system, rebooted and my drive has worked perfectly ever since.  Thanks. 

[seagatecustomer]

Hi there,

I have the same issue with a 2TB GoFlex on Mac, USB 3.0. It started happening on the first day after purchasing brand new.

Using the Software that came with drive at first produced the problem - after painfully reading through this forum the idea that the latest 1.1.2 (i think it was) sounded promising however still the same result of a drive that remains mounted, but unresponsive.

I don't use energy saving features, or sleep mode.

I will attempt now to remove all Seagate software and see how that fairs. I'm not hopeful.

I would have thought, considering this is a known issue, and I have registered the product that I would have been warned about this. The letter would be something like this:

Dear Robert,

We have just found a known issue with the harddrive we have sent to you and thought you should be aware of it because if you are not aware of it, you might be working on a sound production, or a film production, using this drive as your scratch disc, and it may go to sleep on you. If this happens, you are likely to lose whatever you are working on and basically the drive will cost you more than you paid for it.

Please confirm your mailing address below and we will send you a firewire replacement dock.

[insert mailing address I registered product with]

If this does not suit you, please return this product to us reply-paid and we will happily refund your purchase immediately.

Seagate Customer Service.

Is it really so hard to admit when you've made a mistake?

[DoghDude]

Ok . . I have read every single post on the Seagate 2TB GoFlex posted. I'm sitting here with one of those in  a sealed unopened box which I purchased within the last week. Question is:  Do I bother opening the box or not ?  (  Pkg. ID STBC2000100 ).  I made the purchase because I'm currently using 2 Seagate external hard drives, a 320 and a 500 with my Mac 2.93, Snow Leopard. I'm very much pleased. No problems whatsoever with those. I've had the 320 for some time,  the 500 for Mac a couple years . . and operation of both has been flawless. The 500 has been on a firewire connection since I bought it.  Now, is that 'the key' as appears, to getting reliable operation from the GoFlex 2TB without any hassles ? . . I'll be copying and posting this message to Seagate Support to assess the response. I'm not a techie, and don't need the frustration and hassle and potential unreliability of this thing IF it's not going to function as expected.  

[bolson67]

"Did you not make a backup of your data?"

So I should buy something like a Western Digital or iomega Drive to back up my files first? Then I can get a Seagate external drive to back up my files?

If we find a post that is unuseful, how do we give it an "unkudo"?

[Gentleman K]

I've posted my grief with this product on another thread, but feel this thread needs a much need bump. 

Anyways, anyone not having anything better to do feel free to look at my previous posts as to the troubeshooting measures I have taken.

I've own this Free Agent GoFlex Desk 2TB for about three days and have lost about 400Gigabytes of data. Now grant it I wasn't planning on keep all that data on the GoFlex 2TB for very long (was planning on burning many Dual Layer DVDs), but <ffs> I wasn't expecting this drive to crud out in less than a week!

I currently running data recovery software in hopes it will find something.

[Shack]

I sucked it up, drove over 60 miles into Ohio (all of the Best Buy stores in the greater Pittsburgh area are out the adapter and the web-site lists the product as backordered; ironic coincidence??) and I purchased the firewire base for the GoFlex Desk.  Seems to have solved the problems. I spent days researching howto fix all of the problems that every other MAC user was having with this drive. Seagate just screwed the pooch on this one and it is quite clear that the USB 3.0 base is clearly not something that should ever used with a MAC.

So far, everything is working as it should.

Now if I could only get Seagate to reimburse me for $2000 that I am shelling-out for a RAID recovery of my Lacie Drive.  As it turns out, the Lacie RAID drive consisted of 4 Seagate Barracuda drives that had a known fatal firmware problem...