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Regular Visitor
madcow11
Posts: 2
Registered: ‎08-14-2012
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Accepted Solution

Unable to delete files and folders

I have aGoFlex 500GB.  When I try to delete some of the folders, I cannot do so because the system says that the folders are corrupted.  How do I delete the folders?

Moderator
AskTheLeaf
Posts: 2,837
Registered: ‎06-13-2011
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Re: Unable to delete files and folders

So that I can help you delete your data, please let me know your drive's part or model number, which operating system and if this happens when you connect the drive to another computer. 

Have you tried running CHKDSK on the drive?

 

 

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--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
Regular Visitor
madcow11
Posts: 2
Registered: ‎08-14-2012

Re: Unable to delete files and folders

Last night, when I plugged my GoFlex Satellite back into my Windows 7 pc, a message box came up asking if I wanted to scan and repair any problems with my disk.  So, I chose to do so and, sure enough, the problems went away.  Maybe it was doing a chkdsk as you had suggested behind the scenes.  Anyway, thanks for your help!

Moderator
AskTheLeaf
Posts: 2,837
Registered: ‎06-13-2011
0

Re: Unable to delete files and folders

Glad to hear that it's working now :smileyhappy:

 

Be sure to take a look at this knowledge base article as well:

 

http://www.seagate.com/search/?tab=support&keyword=what+is+a+backup

<><><><><><><><><><><><><><><><><><><><><><><><><>
--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.