06-01-2012 03:08 PM
It's not an issue with the drive you can thank the "Fantastic people" at Microsoft for this one!
06-05-2012 01:56 PM
I suggest you use the included backup software, DiscWizard, if you want a full system image or use a drive with 2TB or less.
08-29-2012 11:33 PM
Thanks for the link - I thought I had my problem solved. Unfortunately I can't download the file - Windows6.1-KB982018-v3-x64.msu - despite having genuine windows software - it says my windows install is valid but dead ends on me. Any other suggestions - I can't find anywhere on WIndows Support to interact with a live person,
08-31-2012 11:18 PM
I've been working this same problem using Windows Backup for a week and have a solution that worked for me.
Seagate Support had me reforamt 3T Expansion drive to NTFS / MBR. This didn't work and would have left me with a 2T partition oeven if it had.
I tried the other Format options one by one and found that exFAT with 512k allocation unit size works for me, and with all the memory available. However it is not a bootable disk.
I'm using Windows 7 Home Premium 64 bit version on an Dell PC I purchased in 2010.
11-24-2012 09:46 PM
I used DiscWizard to make a full system image, and used the Seagate Dashboard software to back up data. It was simpler to use the Microsoft back up, but I could not get Microsoft's back up program to work and I became tired of banging my head against the wall. In addition to using the Seagate software, I also reformatted the hard drive as GPT format. I'm using the 3TB Backup Plus desktop drive.
When I made the full system image, I used the recovery disc and ran DiscWizard from the Linux environment according to the recommendations in the DiscWizard instruction manual. This took a LONG time, 7 hours to back up 165 GB including data validation without any compression. It would be nice if Seagate could find a way to reduce the time it takes to make the system image in the Linux environment of the recovery disk. Also, it takes a long time for the Linux environment to load. But in the end it worked and I have a good understanding of what I have to do to recover the system image if I ever fail another hard drive.
The backup of the data through Seagate Dashboard was very easy. I was worried about having another program running in the background, but it does not appear to be hurting my computer's performance.
As I mentioned before, it was easier to use Microsoft's back up utility, but that doesn't work and learning to use the Seagate programs was easier than continuing to try to make Microsoft's flawed program work properly.
02-14-2013 05:31 PM
After trying and trying, there currently (as of Feb 2013) still isn't an easy fix but to be honest I believe the fault lies with Microsoft rather than Seagate.
So I went out of my way to find the 4TB drive (which aren't easy to find, purposely I think) because my old 1TB WD is filled up and developed mechanical issues. I thought the 4TB capacity would be future proof because that kind of capacity never fills up right? Alas, this drive is too ahead of it's time because Microsoft tech support admitted to me that when Windows 7 was developed, this kind of capacity wasn't planned for.
After spending hours with both Seagate & Microsoft tech support, I have concluded this issue probably won't be resolved until Win 7 SP2. I blame Microsoft because their solution was to suggest upgrading to Windows 8 (dumbest move ever) showing they clearly have the ability to address it.
However, Seagate's solution turns out to be an excellent one and a blessing in disguise! Their Disk Wizard software is actually a custom version of Acronis. It backs up and even has disk cloning capabilities! It usually retails for at least $50 The only downside is that so far I haven't been able to schedule backups like with the Windows utility.
I'd still like to try reformatting the drive in GPT and using a sector size other than 4K (512 maybe?) Is this possible?