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Visitor
pruthvi
Posts: 1
Registered: ‎09-25-2010
0

harddrive not being detected in any of the ports

i got a seagate go portable external hardisk 3 months ago.it worked well for a week,later it stopped working(ligths were blinking along with a beep sound).i disconnected everything except mouse and keyboard.later i found that it was working only in the ports at the back of the cpu.2 months later i.e yesterday i gave it to a friend.it worked for him.the next day i got it back and connected it to my pc it said "device driver not properly installed" .i tried everything it just doesnt work.wat should i do????

Administrator
AlanM
Posts: 6,542
Registered: ‎11-02-2007
0

Re: harddrive not being detected in any of the ports

Hello:
Please try our external drive troubleshooter - http://www.seagate.com/www/en-us/support/troubleshooting_assistance/

If the troubleshooter doesn't resolve your problem, could you please post the report from Microsoft's UVCView utility?
http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe (This utility is from one of our forum's most prolific and helpful users - fzabkar.)

Thanks!

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