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paulmccurry
Posts: 1
Registered: ‎08-10-2012
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40gb of video lost as i was renaming files. properties show 40gb

I have a 3tb go flex home that i've used for almost a year with no significant problems. I store my archive of family videos in the public folder and went in today to do some renaming and sorting. After updating 60 or so files, i noticed 'video' folder had replicated and now i had 2 with same name, both under same parent folder. Only one had data and the other was empty. I deleted empty folder multiple times but it kept coming back. After a few minutes of going back and forth, I noticed that unfoldered data was no longer in either but that some subfolders were still present with data in them. I checked folder properties which showed 40gb but nothing I could see. Tried copying folder-no luck-it was like an empty folder. I am certain I didnt delete 100's of files but cant find them. I rebooted drive, laptop, router, modem x 3 with no luck. Tried another sign on-no luck. Tried dashboard folder options-nothing.Next is file recov s/w unless I'm missing something.

 

Only recent system change was adding an additional macbook to the user list. I've had one mac for a year that accesses drive, but it is primarily managed with my window 7 asus.

 

Any thoughts, suggestions, consoling words??

 

Thank you in advance

 

paul

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kenji57
Posts: 504
Registered: ‎04-13-2012
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Re: 40gb of video lost as i was renaming files. properties show 40gb

sorry to hear that, I can't really help but how were you renaming / deleting?

I also had problems with the seagateshare web app where the drive ended up with 0 bytes free but no files showing. For me the solution was to reformat and never use the web app for file management again. I only use windows file explorer now.
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For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)