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Regular Visitor
Savo83
Posts: 3
Registered: ‎03-02-2012
0

Can't change admin password or add users/file system issue

[ Edited ]

Hi,

 

I'm having issues with my GoFlex Home.

 

I have a WDTV and it was working flawlessly.  I had it set as a Samba share and it was working fine but I had to reboot as it wasn't then showing after I tried to access the Videos option.  When it rebooted, I tried to set up the media share option but it wouldn't accept my password.  I logged onto the seagate preferences page, tried to change the Administrator password at the top and got an error stating that it was unable to change password.

 

Now, when I try to add a new user, I also get a message stating invalid file system or something along those lines.

 

I can now no longer access my NAS remotely.

 

When I click into My Computer, it doesn't show them as seperate drives (i.e X, Y and Z) but if I click onto the Network option below, I can see all the folders within it like Public etc.

 

I can access them but it doesn't share correctly. Are my drive directories corrupt?  Any ideas how I can fix it?

 

Also, I need to be able to change the password, is there some kind of factory reset I can do?

 

Many thanks

Regular Visitor
Savo83
Posts: 3
Registered: ‎03-02-2012
0

Re: Can't change admin password or add users/file system issue

Anyone? :smileysad:

Seagate Network Specialist
robyb
Posts: 431
Registered: ‎08-09-2010
0

Re: Can't change admin password or add users/file system issue

Regular Visitor
Savo83
Posts: 3
Registered: ‎03-02-2012
0

Re: Can't change admin password or add users/file system issue

Roby,

 

I'm going to ask a rediculous question.... :smileywink:

 

At what point do i reinsert the drive?  After the 3-4 minutes?  Also, do I need to uninstall the dashboard and start everything again?

 

Thanks!

Seagate Network Specialist
robyb
Posts: 431
Registered: ‎08-09-2010
0

Re: Can't change admin password or add users/file system issue

Re-insert the drive only once the re-flash is complete, before you proceed with setup. 

 

I don't think there's a need to re-install the dashboard, but make sure you have the latest version.  If you still have dashboard issues, then contact Seagate Support.

 

Cheers,

Roby!