GoFlex Net & GoFlex Home

[netgate1]

Hi Folks,

I am trying to install Seagate Dashboard on a new Windows 7 PC. As far as I can tell, the setup goes through to completion however the dashboard app fails to launch. I can even see Seagate dashboard running in the system tray. However I am not able to get the dashboard app to launch. What could be causing the problem?

More info:

- Tried disabling windows firewall completely

- Have another windows XP laptop successfully setup to backup to the 1TB goflex home. The dashboard app works just fine in the XP laptop.

Please help!

[netgate1]

Anyone?

For some reason MemeoLauncher.exe will not load on my Windows 7 PC. Just to get it out of the way - I am logged in as an administrator and have tried things like running it in WinXP compatibility mode.

This is preventing me from using seagate dashboard.

Any insights you have greatly appreciated!!

[jbonilla18]

I am having a similar problem but my computer runs XP, I just bought me a 2TB Free Agent Go Flex Home, set it up, installed the software on the CD but am unable to launch the dashboard so I can't complete the set up.

What can I do, help a brother out!

[BigDogSam]

I had mine working with windows 7 professional. All of a sudden the backup software began to reinstall itself. When I attemped to install from the CD I got the message that the version on the HD was newer than the CD version and the installer quit. I uninstalled both the dashboard and the backup software and now nothing will install. It gets so far and says "Preparing to install" and  juist hangs.

I have rebooted, and attempted to reinstall no luck. I have emailed segate and still no responce although I got a survey asking me if I was happy with their service. I have tried turning off my antivirus and firewall, no help. I have turned off all software running in the background still no help. I have an XP computer which still has the software running which works fine. I am wondering if this is a windows 7 thing with the windows installer.

Still no word from Seagate.

[CURTWAYNE]

Just got this new desktop, and was having lots of problems with it, after I plugged in the GoFlex external hard drive I got for backups.  It was suggested that I pull up MSCONFIG, and disable everything that wasn't windows, and see if the computer would still lockup.  It didn't.  So, I started enabling the other items one at a time.

Guess what?

It was the seagate dashboard that was locking me up.  So, I have disabled that feature until I can find out why.

Desktop works just fine now.

[rrmetal]

I have the same problem ... however ... i did get the Dashboard to install/launch on one Win7 notebook but not another ?  Both are Asus notebooks.

Actully the Dashboard installed/launched on the less powerful of the two (though both are nicely equipped).

On the notebook that won't install/launch the Dashoard I can get to the GoFlex Home device through a browser and set up the Users, Shares, etc ... and can manully map the Shares to drive letters through the browser.

I sent Seagate support and email ...

Setup problems and glitches are to be expected, however poor support from  a company like Seagate is disappointing ...

Any suggetstion ?