05-14-2012 09:40 PM
My 2tb drive has been working great. It is connected to a Netgear Router. I was working on my computer when it started to beep every 3 seconds or so. When i checked The LEDS lights. The Top one was Solid green, But the bottom one was OFF.
I checked my dashboard and it said "The Storage Unit is not connected to the device" I can see the drives in Windows 7Computer but it states folder empty. Under the network option it just says GoFlex Home:UPNP-AV.
I don't know what happened, nothing changed on my computer that would have caused this. Any help would be great.
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05-15-2012 06:19 AM
The drive is maybe a year, i check the warrenty is still good. And no, The drive was my backup drive for my Computer. I put an email into them to see. I don't get it though, nothing changed at all with the drive, noone moved it, no wires were changed. Nothing.
05-15-2012 09:20 AM
Just got off the phone with tech support. New Drive will be here in 3-5 days, then sending my old one back. Mechincal failure with the armature that scans across the drive. It is scrapping the drive. Covered under warrenty.
I find it refreshing that a company acaully said it was there equipments fault. I will be recommending Seagate to my friends due to customer service.